新墨西哥東南部 3 星級飯店

「Really nice place to stay. well lit, safe surroundings, nice staff」

「Rude check in staff set the tone for a bad experience. It only got worse from there. Tv failed to work. Initially told would us we would need to reset the tv ourselves. Upon that not working front desk said she was not trained on how to resolve it. Called a manager who talked her through efforts that did not resolve the problem. Maintenance was to come by and after 40 minute wait was unable to resolve problem. Would not offer another room or any form of discount for inconvenience or poor...

「I stayed at this property once before about 7 years ago. I had a decent memory from it. But this recent stay could not have been further from my memory. The property was absolutely filthy and unkept. Looks like there has been nearly no maintenance in the last 7 years, and was a sad shell of the property I remembered. To top it off there was a used Panda Express cup left on the counter in my room. A testament to the issue.」

「Good experience」

「If you're ever in Ruidoso, New Mexico, I HIGHLY recommend the Elevate Hotel at Sierra Blanca! This place was hands down the best hotel we stayed at during our entire trip, and we even stayed at a Hilton! The rooms were super nice, extremely clean, and the whole place was so peaceful. The staff was beyond friendly, and let's talk about that breakfast! An AMAZING hot breakfast, not just your typical grab-and-go stuff. And for the price?! You seriously can't beat it. Everything about this place...