Riverside 3 Stars Hotels

"Beautiful property. Most of the staff polite and highly accommodating. Unfortunately we arrived to find a backed up toilet, air conditioning cut out repeatedly. One staff member was very rude. As we are disabled we had to ask for ice to be brought to the room. Treated great except one staffer on the second night repeatedly promised to get ice to the room but after 2 hours of calling and waiting, at 1am we finally went to sleep. With a little more care by engineering and tossing out one person it would have been delightful "

"The room was great and staff was polite and professional "

"Good "

"All good"

"The mattresses are horrible but the overnight clerk or manager was nice enough to make some accommodations for us. The mattresses not being properly maintained is def a bummer. Pillows should be upgraded. Vending machines and arm should be upgraded and a larger variety of drinks should be available as well. Energy drinks at 7$ is not appropriate. A can of soda for 4 is ridiculous. Having someone watch you eat breakfast or make you your waffle just so you don’t make a mess is too much micro managing makes me feel like I’m being watched. To rooms wout jacuzzi’s are nice wifi nothing to be happy about "