Rio Grande Blvd 3 Stars Hotels

"I was not permitted to check in with my service dogs after I had already reserved and paid. (One retiring, one training) I had to find other arrangements in a nanosecond. Now I am still waiting to hear when I will receive my money back from you."

"They are very short staffed but those working do a great job. My biggest complaint is that we specifically chose this place because we needed to return our rental car, have a place to eat dinner and relax, and have a ride early in the morning to the airport. The property specifically said there is a restaurant and lounge. There IS NO RESTAURANT and what they call a lounge is ridiculous. Beer and wine are available through the front desk. You can order a few food items from the front desk and those workers double as your chef. There is a small countertop area that is the lounge. The fryer was broken so that limited further. We chose a BLT and a Caesar salad with grilled chicken. Each was presented in a plastic to go container. The Caesar was made with iceberg lettuce and topped with defrosted Tyson grilled chicken. We could have gotten this food from the convenient store at the gas station. I don’t know if Expedia or Hyatt is to blame for the false advertising but I expect better from each. We will not go back."

"The young gal that checked me in at the front desk was amazing.She was very friendly and quick with the check.In process.The hotel itself was impeccably clean, and the value was unparalleled.Highly recommend staying here"

"👍👍 highly recommend"

"The mattress did not fit the bed frame. That was a disappointment. Also the towels & room had a disgusting smell to them."

"Everything was great. I highly recommend it."

"Staff was great, house cleaning was awesome. Property issues like paint peeling in tubs or the thin walls and ceilings made it easy to hear and feel heard by neighboring visitors, even if it's simple things like rolling a suitcase or walking. "