Oakland 3 Stars Hotels

"Not the nicest hotel. Our bathroom was very dirty. Had a smell also in our room. "

"Clean, spacious room. Kids loved the pool and game room. Best hotel breakfast hands down. We travel a great deal for kids sporting events, will definitely stay here again!"

"Hot tub didn't work thats the reason we picked this hotel we were extremely disappointed "

"Great place will stay again "

"Yes, which is fine but I'm allergic, so not actually so great."

"Lots of wonderful things about this hotel and would have loved to give a 5, but shower was horrible. Rain shower with open door concept. The water never got very warm, it trickled and was freezing! Walls are VERY thin and you can hear everything said next door. Also, our room was right next to the ice machine which was very loud. Rooms are large and nicely decorated- breakfast was fine- staff was great. "

"Clean super comfy rooms and friendly staff"

"Everything was great, but the wifi was a little slow on Friday night but over all was a great time"

"Room was good. Pull out mattress was disappointing. Thankfully they had an extra mattress topper for the regular beds or it would not have been usable. Lobby, exterior, and parking lot are all dated. There's nothing special about the breakfast options and fewer options than many other hotels we've stayed at. You have to be very careful in the parking lot due to potholes. The main doors are broken, so we had to use the breakfast doors immediately adjacent to the smoking chair. The sidewalk isn't smooth, so getting the luggage cart in/out was difficult between breaks in the sidewalk and the chewy parking lot. All that said, the room (what really matters) was fine and the people were nice. Unfortunately, our stay was tainted by a random $34 charge on the bill. I hadn't checked out yet and inquired at the front desk. They couldn't explain it and didn't volunteer to refund it. I had to request the refund. The refund was immediately processed, but the person at the desk had no explanation for the charge and that's suspicious. She thought it was an incidental hold, but that amount is $31 and this was $34. I also saw the $31 as pending, this was not an incidental hold. She confirmed it wasn't a late checkout fee because they don't charge for that & our Marriott status allows for late checkouts. The line item name on the bill didn't explain the charge. I'm glad I saw it before I left, but trust was hurt."