Mendota Heights 3 Stars Hotels

"We stay once a year but the pool seems to always be closed. I was over charged for our deposit since we weren’t asked if we’re leaving our car or needing the shuttle. "

"Check in was very slow, I arrived on a Friday evening lots of people checking in and asking questions about the shuttle and only one worker! Hotel was clean, beds comfortable! "

"Activities were great!! No breakfast open at 6:00am or 6:30am. We should have brought some food. It was expensive."

"The attendant who checked us in was extremely distracted an introduced himself 3 times and never once made eye contact, The room was clean. The bathroom light was motion activated I believe and turned off every 10-15 SECONDS! The dead bolt would not engage to lock the door and the other security thing that flips over the door was not effective evidently because housekeep came into our room at about 830AM while we were still sleeping!!! There is no excuse for that. I have never felt so unsafe. Plus the entire hallway smelled like someone stood outside our room door smoking pot! The attendant said she would reduce our room charge however I got charged $140 instead of the $79.00 amount they said they would change it to. Needless to say I am very frustrated!"

"Our stay was great. The staff was very gracious as we had a flight mixup and needed to stay about 1.5 hours over checkout. "

"Pool was good, hot tub was closed which was too bad, my only major issue was no house keeping came into the room the 3 nights we stayed, never replaced towels or linens. Also 5 dollars for a vending machine soda is outrageous. But overall a nice stay with easy access to the Mall of America. "

"Good place "