洛特 3 星級飯店

「Safety, cleaning and comfortable 」

「1. I tried to check in 2 hours early. I have never been denied early check-in by any hotel I have been to. She said there are no king bed rooms ready. I told her I did not mind a room with 2 queens but I am going into a training from 2pm-8pm so I'd like to check in and freshen up. She said, no rooms at all were ready. Really? 2 hours before check-in, not 1 room ready? She offered no other options and was not sincere when she said she could not do anything for me. I asked if I could freshen up in...

「Updating needed」

「Helpful staff,it’s an old building but well maintained.Breakfast is ok.」

「No breakfast 」

「October 15–17. I am writing about several concerns with our room and the response I received from the front desk. On the night of October 15, we found two large roaches in our room. The carpet near the air conditioner was also wet. We initially thought it might be related to the AC being set low, but after being away all day October 16, we returned to find the carpet still completely soaked. The room has also felt stuffy and had an unpleasant smell since we arrived. At approximately 9:30 a.m. on...