海德公園 3 星級飯店

「Loved the place, room was great. Front desk staff was fantastic. To be honest, the bar was slow, and it wasn’t busy」

「总体还可以，但是不算特别好」

「.」

「I was double charged for my room. Staff ignored phone and email requests for a refund. Even Expedia staff had a hard time reaching hotel staff to dispute the charges. The staff that I was able to speak with on the phone was rude. The elevator was out of service and no notification was made prior to my arrival. Overall, not a great experience. It’s definitely not worth the price tag.」

「新净，宽敞，就是有点小贵。」

「房间整洁宽敞，前台很热情，服务很好」

「This was a great stay and will stay again.」

「Strong points are: beautiful views; spacious room; quiet; clean, staff cheerful and eager to please. Weak points were: shower/tub requires a mat or something to avoid slipping on the floor of the bathtub; owner will surely get sued if not fixed. Secondly, the TV requires 2 remotes; instructions given were totally inadequate. Matthew and I worked together to produce a clear simple instruction sheet which he says he will distribute to the other rooms.」

「The duvet is dirty」