「We had no hot water all weekend and the elevator was not working. Lighting strike a day before. We were never told about the problem before we checked in. We found out the next morning when we went to shower after we ate breakfast. I went down to let them know and the assistant GM said we are working on it. No offer to refund our money and go stay somewhere else. Next morning still no hot water. After checking out I called the company and they said we were offered a refund!!!! LIES!!!!! The...
「We had no hot water all weekend and the elevator was not working. Lighting strike a day before. We were never told about the problem before we checked in. We found out the next morning when we went to shower after we ate breakfast. I went down to let them know and the assistant GM said we are working on it. No offer to refund our money and go stay somewhere else. Next morning still no hot water. After checking out I called the company and they said we were offered a refund!!!! LIES!!!!! The...
Samantha