峇都古婁 3 星級飯店

「just a few equipment in the room. the water cups were very dirty that i wonder if they have ever cleaned it or not. originally i have high expectation to this villa but i was disappointed.」

「The staff are nice and helpful.」

「Bilik family suite agak luas tapi tiadà kerusi & meja, terpaksa duduk di lantai. Katil & bantal sgt selesa tapi aircon x sejuk walau suhu paling rendah & kipas maksimum. Mgkin tidak diservis. Tiada lif & tangga agak tinggi. Speedmart di sebelah hotel.」

「No facility in room ie hair cap, hair dryer nor ot water, coffee, tea 」

「櫃台只有早上11點到晚上7點才有服務人員，訂了有早餐的房型，早上到餐廳完全沒人。退房時，還要等到服務人員來上班才找得到人，尋問了櫃台人員，我訂房是有預定早餐的，為什麼餐廳沒早餐？服務人員很不耐煩的回答說，我們是沒早餐的，如果有問題請你自己問Hotels.com 。快三千台幣一晚的價格，這樣的房間和服務完全不值得」

「The front desk staff allow me to check-in on 3.45 pm while I already inform them that I will check in at 1 pm if it's possible. Need to wait for quite sometimes for them to prepare the room. Despite the staff allow me to check in quite late (almost 4pm), the staff keep on highlighting that we must check out at 12 pm. I quite disappointed with this. I found a bed bug during my stay there. Other amenities provided are good, iron is provided as per request. 」