Malta Bend 2 Stars Hotels

"Quick check in. Slept well. Bedding was clean and comfortable."

"Called the hotel directly to cancel my reservation in which I was told I’d get a full refund due to calling with enough notice. When I had Expedia call to verify, they denied the refund. I called the hotel and they had the notes in the system of the employee who had told me this.. they had since fired that employee and still refused my refund. I wouldn’t have cancelled had I known I wasn’t getting a refund. This is on management for not training correctly. Management has the option to give the refund and still decided not too. Very poorly managed hotel… terrible customer service and poor attitudes. Guy at the front desk actually hung up on me! "

"It was absolutely terrible!!!! I refused to stay there. I asked for a non smoking room and the lobby reeked is cigarette smoke. The lady wasn't even start the desk, didn't even know what she was doing, and had to keep calling for help. There was even a box of mouse traps in the back counter. "

"The room was clean and quiet, which we really appreciated after a long day of traveling. The staff was very kind and friendly and made us feel welcome. The only small issue was that the laundry machine was not working at the moment, but otherwise everything was great. We had a pleasant stay. 😊"

"Very nice.....love how it was updated...everything was fresh...."

"Not clean. Awful pillows. 2 bad twin beds put together to make 1 very uncomfortable bed. Why does this place have an 8.6 rating?! I don't expect much from a motel's included breakfast, but aside from some cereal, there were 2 super brown bananas going bad. I was hoping for at least 1 banana to eat. Don't care much but it would be nice to Nice staff, but it would be great if they did a better job cleaning. I would never stay here again. I only stayed here for 10 hrs but would have gladly paid a bit more to brush my teeth , shower, and sleep in a clean room. "