Staff was great, super friendly and accommodating. The pool/jacuzzi not in working condition as shown. Restaurant was closed and the terrace was closed as well. They could not locate the reservation done through Expedia either
Reviewed on 2024/9/18
Ants all over bathroom cr
Reviewed on 2026/3/2
Amazing location and room! It was perfect for everything you need. Having the second floor with a little balcony made it feel like you were in the jingle. The doors open all the way and it’s like indoor outdoor living. Absolutely perfect!
Reviewed on 2026/3/1
We loved our stay at Refugio del Volcan. We’ve been travelling through Central America for c 8 weeks and this accommodation stands out as one of the best. We had the apartment unit at the top, which has the most incredible views of the lake! The accommodation was very comfortable and quiet at night ...
Reviewed on 2026/2/20
Highly do not recommend. The address is not correct. It took us up some stairs in a barrio where the location was not at. The pictures do not seem real based on where we stayed We had to go down a back alley which was dirty and sketchy. The room was not the same as the pictures even though we booked ...
Reviewed on 2025/1/9
It is a town in which the main economic income is commerce. It is famous to host a famous discotheque called Bukanas. Also, famous for its carnival parade in February. Nothing much in particular and has few tourist attractions.
