6/10 Okay
Michelle
Traveled with family
2024/5/27
Disliked: Staff & service, property conditions & facilities
Area was excellent- close to a lot of things to do and see. Also close to hop on hop off bus, public transportation and city transit.
We stayed in penthouse and was not aware it was on the 4th floor and elevator only goes to 3rd floor. We had to climb a flight of stairs with our luggage. Not handicap accessible.
Parking was a problem- told on 3rd day that we have assigned parking and was never told until call to our room at 9:30pm asking us to move. Little did we know that penthouse had its own parking spot by door. Had to notify staff that someone was in our spot and had to wait for them to move. A lot of double parking. Inconvenience.
Furniture needs updating, tables had drink cup rings stained, stains and tears on sofa, chairs were loose/unstable. A lot of missed matched furniture throughout.
Bathroom had a strange set up - walk in shower and a separate bathtub with shower head, counters and toilet is low.
Curtains/ shear were either discolored or torn.
Unit and building hallways all need an update for the amount they charge.
Unit offered a lot of open space and they did have a game board to keep busy.
Michelle
Stayed 4 nights in May 2024