2/10 Terrible
Geovanna
2024/5/14
Disliked: Staff & service, amenities
Hotel is nice and clean, with that being said, the amenities are non-existent. Called front desk to ask for something for my room, never got an answer.
House keeping arrives at 8 "they" make the coffee, don't expect anything before then. I stayed for 3 nights.
Firsts morning went down to get coffee around 6;45, coffee was luke warm, I was not gonna complain about warm coffee but thought it was odd that coffee was warm so early in the morning (now I realize it was
From the night before) and no creamer, asked front desk if I could get some creamer, front said wouldn't be ready until after 8. Okaaayy?
Second morning went down 8:10-no coffee said it be about 10 mins. Okay sat down waited for another 15 house keeping girl rushing in with a grocery bag, full of oranges (only fruit they offer) and a big carton of creamer. Left, came back with a cart of coffee, and began refilling stir sticks, and coffee station necessities. Okay we're good
Third and final morning came down 8:10, no coffee, front desk said be ready at 8:45?? Irritated I went across the street to Starbucks, came back 10 mins later 8:20 Coffee was there, so frustrating!
How hard is it for front desk to make coffee? Even old hotels know to have coffee station available. 3ipads for self-checking. They do nothing!
Also, No parking, payed almost $150 ($45) per day to park in parking garage. Stayed 3 nights, would never stay again!! Don’t let pictures fool you!
Geovanna
Stayed 2 nights in May 2024