"The hotel locates in the middle of a construction site, not walking distance to any of the subway station. I booked the hotel to attend a conference at Harvard and I need to walk either 35 mins to Cambridge town or take a Uber which costs more than 20 back and forth. Not really ideal."
"Everything else is fine expect the laundry services. They forgot to bring back to me on time and on the date of checkout I was told it will be ready at 11am so I waited for half an hour but the 11:10 staff came to me and said they have no idea where my clothes is. They made me file a online form but no further update. Horrible services. They lost my clothes. "
