Everything else is fine expect the laundry services. They forgot to bring back to me on time and on the date of checkout I was told it will be ready at 11am so I waited for half an hour but the 11:10 staff came to me and said they have no idea where my clothes is. They made me file a online form but no further update. Horrible services. They lost my clothes.
I was woken up by noise in the adjoining room through out my stay at all hours of the night/early morning 😡😡
Jennifer
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Les
家庭旅遊
2024年5月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall it’s a very nice place to stay for visiting Boston and its surrounding areas. The staff were helpful and friendly. The only problem we had was the electrical outlets. We brought an electric kettle to boil water, as we would do when we stayed in a hotel. The electrical outlets in the room couldn’t handle it. Using it caused the electric breaker tripping. We had to call the front desk multiple times to reset the breaker.
Les
於 2024 年 5 月住了 6 晚
10/10 有夠讚
Elaine
家庭旅遊
2024年5月21日
喜歡:整潔度、員工素質和設施服務
Beautiful hotel. Restaurant not great.
Elaine
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Martha
2024年5月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay with fantastic location. The staff were incredibly helpful. The Only thing is our room only had one face cloth and no robes. Also the room smelled like feet, stinky feet.
Martha
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Irene
家庭旅遊
2024年5月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hyatt Recency in Cambridge is beautiful. The Charles River is right across the street and there is a nice walking path along the river.
What I didn't like was you need to download an app to your phone to operate the TV as the TV remote does not work.