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Reviews of Zocalo Central & Rooftop Mexico City

4 out of 5
Zocalo Central & Rooftop Mexico City
Cinco de Mayo 61, Centro Historico, Mexico City

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1793 out of 2034 reviews" "
Rating 8 - Good. 176 out of 2034 reviews" "
Rating 6 - Okay. 38 out of 2034 reviews" "
Rating 4 - Poor. 14 out of 2034 reviews" "
Rating 2 - Terrible. 13 out of 2034 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anibal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service it’s right at the zocalo tons of stores. Rooms are nice but on the small side
Stayed 1 night in May 2024

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2024

8/10 Good

Salvador

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel, todo el staff increíblemente amable y nos ofrecieron su apoyo en todo lo que necesitamos (especialmente Salvador, Daniel y los demás Bell Boys). Las amenidades que ofrece el hotel son un extra que le dan la cereza al pastel de este increíble hotel. Ubicación súper conveniente en el centro de la ciudad, y el restaurante con una vista espectacular y la comida deliciosa.
Stayed 4 nights in May 2024

10/10 Excellent

Jorge

Liked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all staff was so nice they help all the time..For sure I’ll back
Stayed 2 nights in May 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/13
Dear SilviaThank you very much for your review. I am happy to know that she enjoyed her stay with us thanks to the treatment of our staff, for us the most important thing is the comfort and satisfaction of our guests.It would be a pleasure to welcome you again.Best Regards

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in May 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, everyone was so welcoming and the staff were so good on giving information about anything when ever I needed they made my first time in Mexico amazing. Will definitely book again. Thanks Zocalo!
Stayed 3 nights in May 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/13
Dear CarlaWe feel very grateful to read that your first time in Mexico City was at Zócalo Central and that you were favored thanks to the treatment of our staff, for us the most important thing is the comfort and satisfaction of our guests.It would be great to welcome you back soonBest Regards

10/10 Excellent

JULIO, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric and felt very safe. Rooms are very clean and beds are comfortable
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/10
Dear JulioWe feel very grateful to read that your stay in Mexico City was enriched by your experience with us for our privileged location, security and the cleanliness and comfort of the rooms.It would be a pleasure to serve you againBest Regards

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, I would highly recommend. Very comfortable and great location. Only downside for me was the ongoing construction in the plaza however this will surely be concluded sooner than later. Isela, one of the managers, was especially thoughtful in handling the bit of discomfort the nighttime construction bousebhad caused. Thank you Zocalo Central. Hope to stay again.
Stayed 1 night in May 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/10
Dear BrettThank you very much for your complete review and for recommending us and other travelers to stay at Zócalo Central. I am glad to read that you enjoyed our privileged location in the heart of Mexico City. I appreciate that you highlight the service provided by our staff.I hope you can visit us again very soon.Best Regards

10/10 Excellent

Danelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly kind and helpful. Location was excellent although I would recommend taking the metro if you want to explore other neighborhoods. The free historic walking tour that meets in the hotel was wonderful. Breakfast on the roof top was breathtaking.
Stayed 5 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/8
Dear DanelleThank you very much for your review. I am glad to know that you enjoyed your stay with us thanks to the treatment of our staff, our privileged location, the free walking tour and breakfast at Balcón del Zócalo. For us the most important thing is the comfort and satisfaction of our guests.We hope to welcome you again very soonBest Regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Francisco García, Gerente General Zócalo Central on 2024/5/8
Dear JenniferWe are focused on achieving the satisfaction of our guests at all times, so you can imagine my excitement and pride to receive ratings like yours.It would be a pleasure to host you again, very soon.Best Regards

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E
Stayed 3 nights in Apr 2024
Response from Francisco García, Gerente General Zócalo Central on 2024/5/8
Estimado FranciscoMuchas gracias por su calificación. Estamos muy contentos de que hayan disfrutado su estancia en Zócalo Central. Nos enorgullece este tipo de calificaciones. Esperamos atenderlos nuevamente muy prontoSaludos Cordiales

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming staff. The breakfast and all day snacks were included with price. Clean, good location, busy streets but a lot of security. I really enjoyed the boutique hotel.
Stayed 5 nights in May 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/10
Dear MarisolThank you very much for sharing your experience with us and highlighting the service of the staff, location, Cafe Central and breakfast at Balcón del Zócalo. We are really happy you had a great time with us.It would be a pleasure to serve you again.Best Regards

10/10 Excellent

Nancy, Lancaster

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location, loved all of the amenities that it had to offer will definitely be returning.
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/7
Dear NancyThank you for choosing us as your hosts for your stay in Mexico City. It was a great pleasure to serve you, and an honor to receive such a lovely comment. I'm delighted that you had an incredible experience thanks to our location and amenities.It would be a pleasure to host you again, very soon.Best Regards

10/10 Excellent

Anahi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/10
Dear AnahiThank you very much for sharing your experience with us and highlighting our privileged location in the Historic Center of Mexico City. We would be delighted to welcome you back soonBest Regards

10/10 Excellent

Suleman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely fantastic stay at Zocalo Central & Rooftop the moment I arrived, everything exceeded my expectations. The staff was incredibly welcoming and attentive, the room was beautifully appointed, and the amenities were top-notch. The attention to detail throughout my stay was remarkable, making me feel truly pampered. I can't wait to return and highly recommend Zocalo Central & Rooftop to anyone looking for a luxurious and unforgettable experience."
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/7
Dear SulemanThank you for taking the time to share your comments. I am glad to read that Zócalo Central and Balcón del Zócalo exceeded your expectations and you had an incredible time with us thanks to the service of our staff and the beautiful rooms.I hope you can come back very soon. It would be a pleasure to serve you again and we appreciate your recommendations.Best Regards

10/10 Excellent

he, Conroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Professional staff and service. Free valet parking and free bar are wonderful.
Stayed 2 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/7
Dear HeThank you very much for your review about your stay in Zócalo Central. I am delighted to read that you enjoyed the service of the staff, great location, Cafe Central and free valet parking. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and the location can’t be beat for taking in all the central histórico sites. The hotel balcony restaurant has a view of the Zocolo that can’t be beat. The Jr suite we stayed in was gorgeous with a view overlooking the Zocalo as well. The historical architecture of the hotel lobby is inviting, throw in complementary coffee, soft drinks, water, and snacks; and what’s not to like?!
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/7
Dear JaimeThank you very much for taking the time to write this comment. How nice to hear your stay at Zócalo Central was excellent, especially thanks to the excellent service of the staff, privileged location in the Historic Center of Mexico City, jr suite room, Café Central and good breakfast at Balcón del Zócalo.We look forward to welcoming you back soon.Best Regards

10/10 Excellent

Jorge R

Liked: Cleanliness, staff & service, property conditions & facilities
The place is at the perfect location to enjoy the Historic Center.
Stayed 2 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/7
Dear JorgeWe feel very grateful to read that your stay in Mexico City was enhanced by your experience with us and by our privileged location.It would be a pleasure to host you again.Best Regards

8/10 Good

john patrick, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/6
Dear JohnThank you so much for your comment . It makes us so happy knowing you took advantage of our great location to discover museums, restaurants, bars and all touristic spots around the areaWe will be honored to welcome you soon!Best Regards

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Highly recommend.
Stayed 2 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/6
Dear GuadalupeThank you very much for such a beautiful review and for recommending us with other travelers! I’m so happy you had a great experience!We would be more than glad to welcome you back soon!Best Regards

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a lot of great amenities, including free delicious snacks and BEER. 10/10 would recommend for anybody wanting to stay downtown Mexico.
Stayed 1 night in May 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/6
Dear AnthonyThank you very much for your review and for recommending us to other travelers. I am glad to read that you had a very pleasant stay thanks to our services such as breakfast at Café Central and beer. Our main goal is to make our guests enjoy their stay!We would be delighted to welcome you back soonBest Regards

10/10 Excellent

LANZHU

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel
Stayed 1 night in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/3
Dear LanzhuDear AngelWe feel truly grateful to read that your stay in Mexico City was enhanced by your experience with us and that you would choose to stay with us again.I hope you can visit us again, very soon.Best Regards

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service, super view on rooftop bar, best location.
Stayed 2 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/3
Dear DylanThank you very much for your comments and for taking the time to write this kind review. I am also happy to know that you were able to enjoy our privileged location to enjoy the view from the Balcón del Zócalo restaurant and the service of our staff.I hope you can choose us again for your next trip. It would be a pleasure to serve you again.Best Regards

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/6
Dear Michelle We are focused on achieving the satisfaction of our guests at all times, so you can imagine my excitement and pride to receive ratings like yours.It would be a pleasure to host you again, very soon.Best Regards

10/10 Excellent

JERIBAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! We are definitely staying here again.
Stayed 1 night in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear JeribaiThank you for taking the time to share your comments. I am glad to know that your stay at Zócalo Central was excellent and that you had an incredible time in Mexico and with us.I hope you can come back very soon. It would be a pleasure to serve you again.Best Regards

10/10 Excellent

Jingjin

Liked: Staff & service, amenities, property conditions & facilities
Close to all interests
Stayed 2 nights in Feb 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear JingjinThank you so much for your comment. It makes us so happy knowing you took advantage of our great location to discover museums, restaurants, bars and all touristic spots around the area.We would be delighted to welcome you back soon!Best Regards

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff was nice
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear ClaudiaThank you very much for sharing your experience with us. It is a pleasure reading that you enjoyed your stay thanks to our staff and beautiful infrastructure. It would be great to welcome you back soonBest Regards

10/10 Excellent

Claudia

Traveled with partner
Amazing hotel, my husband and I have stayed there a few times. Highly recommended.
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear ClaudiaWe thank her once again for her loyalty and for recommending them to other travelers. I am very happy to know that her stay with her husband was incredible.We hope to serve you again very soon on your next visit to Mexico City.Best Regards

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!
Stayed 4 nights in Apr 2024

10/10 Excellent

Samuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and very clean. Repeated visitors and will continue to do so.
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear SamuelThank you very much for your comments and for your loyalty. I am glad to know that once again you were able to enjoy our location and the cleanliness of the hotel. I hope you had an incredible time being with us and in Mexico City.I hope you can visit us again, very soon.Best Regards

10/10 Excellent

karla Medina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/3
Dear KarlaThank you very much for taking the time to write this comment. How nice to hear your stay at Zócalo Central was greta experience.We look forward to welcoming you back soon.Best Regards

10/10 Excellent

Otilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Francisco García, Gerente General Zócalo Central on 2024/5/3
Estimada OtiliaMuchas gracias por su calificación y por tomarse el tiempo de compartirla con nosotros. Nos alegra saber que nuestro servicio cumplió con sus expectativas. En Zócalo Central ustedes son lo más importante, por lo que recibir calificaciones como la suya, nos indica que vamos por buen camino. Estaremos más que encantados de atenderle nuevamente.Saludos Cordiales

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place and the staff was excellent and the food was alsome.Will make another tripout there
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear RobertThank you very much for sharing your experience with us and highlighting the service of the staff, location, Cafe Central and breakfast at Balcón del Zócalo. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards

10/10 Excellent

DEBORAH, Houston

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the free food and drinks they offered. They hosted a lot of the Astros fans that visited for the Mexico City game. It was a memorable vacation at this hotel!!
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/5/2
Dear DeborahThank you very much for such a beautiful review and I am glad to know that it was an excellent vacation, our priority is to create unforgettable moments for our guests. I am very happy that you had a great experience not only because of Café Central, but especially thanks to our staff!We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Angel G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was awesome.
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/30
Dear AngelWe feel truly grateful to read that your stay in Mexico City was enhanced by your experience with us, that you enjoyed the breakfast and Café Central, and that you would choose to stay with us again.I hope you can visit us again, very soon.Best Regards

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mis papás fueron recibidos muy bien, estuvieron de visita el durante la visita de los Astros a la ciudad, y a pesar que hubo muy mucha gente dentro del hotel, los del staff fueron muy atentos a mis papás que son casi de la tercera edad. Les sorprendió la arquitectura y decoración del hotel. Muy bien.
Stayed 1 night in Apr 2024
Response from Francisco García, Gerente General Zócalo Central on 2024/4/30
Estimado ReneFue un verdadero placer ser sus anfitriones en la Ciudad de México y nada nos enorgullece más que recibir comentarios como el suyo referente a su estancia en Zócalo Central, esperamos sus papás hayan disfrutado el juego. Nuestra prioridad es el confort y satisfacción de cada uno de nuestros huéspedes. Será un placer recibirlo nuevamente en esta su casa.Saludos Cordiales

10/10 Excellent

Cesar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great open bar 24/7 beer soda coffe and other ammenities included breakfast buffet also included. Definitely reccomend if i could give the a higher rating i would definitely give it
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/30
Dear CesarThank you very much for such a review and for recommending us with other travelers. I am glad to read that you had a very pleasant stay thanks to our services such as breakfast at Balcón del Zócalo and Café Central. I’m very proud our staff was friendly and able to assist you in every request, our main goal is to make our guests feel at home!We would be delighted to welcome you back soonBest Regards

10/10 Excellent

Maria Jovita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and welcoming. The property very well maintained
Stayed 7 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/29
Dear Maria JovitaThank you very much for your review. I am glad to know that you enjoyed your stay with us thanks to the treatment of our staff, for us the most important thing is the comfort and satisfaction of our guests and I am proud to know that they made you feel at home.We hope to welcome you again very soon.Best Regards

10/10 Excellent

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel right in the historical area of Mexico City. The area was easy to get to and be picked up at. The staff were great and friendly. I’d definitely recommend this hotel.
Stayed 5 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/29
Dear LisaThank you very much for sharing your experience with us and highlighting the service of the staff and our privileged location. We are very happy that you had a great time with us and that you recommend us to other travelersWe will be happy to welcome you again very soon.Best Regards

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing stay at this beautiful and clean hotel! When we arrived they immediately assisted us with our luggage and offered us fresh cucumber water and a shot of tequila. They informed us on hotel amenities and concierge services.The following day we came back to our hotel room after a long day of sightseeing and to our surprise we had a note from Fernanda, roses, champagne and chocolate covered strawberries for our anniversary! Who does that? Lovely surprise!From the minute we arrived it was a wonderful experience! All of their staff were extremely helpful and accommodating and housekeeping team kept our room organized.They also have a 24 hour cafe that offers a variety of items including beer, a breakfast buffet that offers many delicious options like chilaquiles,pancakes and fresh fruit! We also took a tour that was offered with our stay.Then on our last day Albert “El Capitan” sent us two mimosas with our friendly waiter Esteban. The reason why I mention this is because they knew it was our last day which we did not mention, that meant they communicate with each other to create memorable experiences for their guests! Even without all of those extra perks that make this hotel amazing I would recommend staying here because they have a professional staff throughout the hotel who are always ready to assist and make your stay memorable! I wish I could remember all the names of the wonderful staff so I could thank them by name.I can’t wait to return!
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/29
Dear DaisyHappy anniversary once again! Thank you for choosing us to celebrate such an important occasion. We appreciate your lovely review of your stay; it fills me with pride to know that you had an excellent celebration thanks to my team, who work tirelessly and dedicatedly to provide memorable moments to our guests every day. I'm delighted to hear that you enjoyed Café Central and the Balcón del Zócalo restaurant. I will proudly share your message with my entire teamI hope you can come back very soon. It would be a pleasure to serve you again.Best Regards

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
24 hour coffee shop was WONDERFUL amenity. Gym is not very good.
Stayed 1 night in Jan 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/29
Dear EricThank you very much for sharing your experience with us and highlighting our amenities and Café Central. Your comments are very important to us, to continue improving our services.We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Jhonatan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty around the Hotel since it is in the downtown. Hotel was super clean and the staff amazing. Made me feel like a celebrity. Thank you so much
Stayed 2 nights in Feb 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/26
Dear JonathanThank you for such a lovely comment about your stay at Zócalo Central. Thank you for highlighting aspects such as our location, clean and the service of our staff.We would be delighted to welcome you back soonBest Regards

10/10 Excellent

Jonathan Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give them more stars!! I’ve stayed in a few hotels by the Zocalo, and this is the one I will be returning to moving forward! It’s spotless, and the staff is extremely kind. The food on the terrace is class A and the overall atmosphere is enchanting. Consider staying here, you won’t regret it!
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/26
Dear JonathanThank you for such a lovely comment about your stay at Zócalo Central. I am proud to hear that you will return to stay with us in the future. Thank you for highlighting aspects such as our breakfast at Balcón del Zócalo and the service of our staff.We would be delighted to welcome you back soonBest Regards

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very frendly, helpful, and the amenities are excellent. The location is greate. Right out side you cann take the truribuss and that will take you to all mayor turist places in maxico.
Stayed 1 night in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/29
Dear JoseThank you very much for your review. Our priority is to make sure our guests have a great stay and I am very happy that you had a great experience not only because of our prime location, but most of all thanks to our amazing staff!We will be more than happy to welcome you soon!Best Regards

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean breakfast included ibwill definitely stay here again!
Stayed 4 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/26
Dear ConnieThank you so much for your comments. Im glad to know that you could enjoy our location, clean and breakfast at Balcón del Zócalo.I hope you can visit us again, very soon.Best Regards

10/10 Excellent

EFREN

Stayed 3 nights in Apr 2024

10/10 Excellent

Yasue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, Stuff was so friendly helpful for what we needed. Felt very at home.
Stayed 1 night in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/23
Dear YasueThank you very much for your kind review. I am glad to read that you had a very pleasant stay. I’m very proud our staff was friendly and able to assist you in every request, our main goal is to make our guests feel at home!We would be delighted to welcome you back soonBest regards

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the fact that the drawers in our room kept opening by ourselves, and the shower was extremely slippery. I have no complaints.
Stayed 3 nights in Apr 2024
Response from Francisco García, Zocalo Central’s General Manager on 2024/4/23
Dear JoseWe appreciate your comment, and please be assured that guest feedback is crucial for us to continue improving our service. Rest assured that we will work on enhancing our service to make your next stay even better.I hope you can visit us again, very soon.Best Regards