6/10 一般般
Marisa
家庭旅遊
2024年5月17日
喜歡：整潔度
不喜歡：員工素質和設施服務
The Hotel Kinsley is actually four separate buildings within a small radius in Kingston, so if you’re not in the main building, it feels like you’re on your own. When we checked in we were told to go our building, unload our bags, carry them up to our third floor room (no elevators) and then park in a lot down the street. I was there with my mom who has some trouble walking and it was really hard for her negotiating the stairs. When we mentioned this at the front desk and asked for help with our bags, we were told by the one person in the hotel on duty that he was waiting for a “VIP” to arrive and we’d have to wait 20 minutes. It’s one thing to have this kind of setup and get a good deal. But for the prices they’re charging, it’s not unreasonable for guests to expect more. The room was very nice, spacious and clean, and it was great being right in town. But it was not worth the cost.
Marisa
於 2024 年 5 月住了 2 晚