「The colleagues are very thoughtful, especially we are just came exhaustedly from the disneyland. Room and facilities are very comfortable and clean, pillow, bed sheet, bathroom, and especially the foot masage machine」
「Staff are very polite and smile a lot. It makes me feel like home! And the room is very clean. Also, the view is extremely wonderful! If I visit Tokyo again, I will definitely choose it again!」
「I booked five nights. The first night was not very good experience. They gave me a very bad room. And then I told them the room was very bad. The manager checked the room and they felt bad. They apologise to me. And then they upgraded me to the suite. I am so happy not because they upgraded me. Is because they really treat the customer very serious. When they found the room was not up to standard and they apologised. This is what’s we called “good service“. I will definately come back...
"great location nested at hibiya park and few mins walk to ginza shopping area. the room was spacious with nice green views. fitness center is up to renovation soon, still it got everything - gym, pool, sauna. except the check-in problem, all staff were helpful and caring."