Beautiful grounds. Rooms were clean and spacious. Would stay here again
Matilda
於 2024 年 5 月住了 4 晚
6/10 一般般
Kieu
親子旅遊
2024年5月28日
不喜歡:整潔度和員工素質
The property itself seems very nice though we did not have the time to take a look. The room however needs major upgrades. We got a two bedroom/ two bathroom with kitchenette.
The first room was a mess, the door was painted in place and would not slide as it was a pocket door. The bathroom sink had no filter so it splashed water everywhere. And the shower head barely worked. As well as the dead bugs found in almost every corner of the room. The second room however was much better. Not perfect but definitely better! Overall the rooms need major improvements to be livable in my opinion, I’ve stayed at motels that were nicer.
The front desk staff were very kind however the mandatory valet service was not so nice. Kept forgetting our car which seemed intentionally? They definitely seemed as though they were only interested in getting the cars for the people who looked like they had money. My husband and I are younger but we didn’t expect to be looked down upon for our age as we paid and tipped to stay at this resort just like everyone else.
Overall I probably wouldn’t stay here again, unfortunately it just wasn’t worth the money nor hassle.
Kieu
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Janette
親子旅遊
2024年5月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk host was very accommodating when I asked her to place me near pool with grandkids and asked for a late checkout. Nailed customer service skills.
Janette
於 2024 年 5 月住了 1 晚
6/10 一般般
Joseph D.
團體旅遊
2024年5月26日
不喜歡:設施服務
Layout of complex was difficult. Entrance was about 2 miles from resort area and could only do valet parking which made it inconvenient to go in and out. Limited restaurants(1) and no convenience stores on site. Valet service slow for multiple departure of cars. Fair at best.
Joseph D.
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Elisa
2024年5月24日
喜歡:員工素質
Elisa
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Nikki,Bluffton
親子旅遊
2024年5月18日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My door was rusted shut, it was outdated, mandatory valet but I was told to retrieve my own car and park it myself as well. My car is standard and the only driver stalled trying to drive it it felt unsafe. Pool games were closed early. No refrigerator in my so called suite. I asked them to change a lightbulb and my remote batteries when we first arrived and they gave me attitude about it. The broken lightbulb they needs help removing (yes 2 men to remove a light bulb) and yet they left broken pieces on the counter below. Non diligent. I did not want to be there after 5 minutes of checking in. Not what I expected. Stained rug mildew looking areas.