Dear Sheung: Thank you very much for your stay at the Iguazú Grand Resort, SPA and Casino. We are sorry for the problem you had with the room, we hope our maintenance deparmente solved very quickly. We hope to have you as a guest very soon. Best Regards, Marcela Morawicki

Dear Mrs. Susan, We are glad you enjoyed the Executive room at Iguazú Grand, the beautiful grounds, and the excellent deep tissue massage. It is great to hear that the liquor prices were reasonable and that the casino chips had a good discount. The fixed taxi prices and new cars with professional drivers sound convenient for trips to the waterfalls.We look forward to having you again as a guest in our Hotel.Best Regards,

Thank you for your feedback dear Mr. Fabian. We are glad to hear that you enjoyed your stay at Iguazú Grand. It's great to know that you found the staff friendly and the room spacious and clean. We look forward to welcoming you back on your next visit!

Thank you for your review dear Mrs. Martha. We are glad to hear that you found the staff at Iguazú Grand very friendly. We strive to provide exceptional service to all our guests. We hope you had a wonderful stay and look forward to welcoming you back in the future.Best Regards

Thank you for sharing your experience at Iguazú Grand dear Mr. Jagadeesh.It makes us feel happy that the staff was very helpfull!We apologize for the issues you encountered regarding the lack of coffee maker, we do not offer it because we have a coffee service at breakfast time. We understand your disappointment with the power outages, unfortunatly, this is a very frequent problem in our city and affects all the hotels and houses. To deal with these cases we have a power generator that starts working a few seconds after the main power goes out.We hope to improve your experience on a future visit.Best Regards.

Thank you for sharing your feedback on Iguazú Grand dear Mr. Mohammed. We value your opinion and will work on improving our food and breakfast offerings. We hope to better meet your expectations in the future. Best Regards.

Thank you for your review dear Mr. Antonio! We're glad to hear that the staff at Iguazú Grand was friendly and accommodating. We strive to provide excellent customer service to all our guests. We appreciate your feedback and hope to welcome you back soon!Best Regards

Thank you for your review dear Mrs. Anil! We are glad to hear that you enjoyed the beautiful property and natural surroundings of Iguazú Grand. We appreciate your feedback on the helpful staff and superb choices. It's great that you also found a fantastic restaurant in town. We hope you had a great time at the casino as well. Your input is valuable to us and we look forward to welcoming you back in the future!

Thank you Ajaykumar Amritlal, for your review of Iguazú Grand hotel. We are glad to hear that you had a great experience. The friendly staff and a wide variety of breakfast choices made your stay enjoyable. The convenient car service to the Iguazu Falls and the presence of a large casino were added bonuses. We appreciate your feedback about the checkout process and will work towards improving it. We hope to welcome you back for another pleasant stay at Iguazú Grand!Best Regards

Dear Samara, thank you for your feedback on your stay at Iguazú Grand. We apologize for any inconveniences you experienced during your visit. We understand your concerns regarding the dated condition of the property and the additional charges for services. We will take your comments into consideration and work towards improvements. It's great to hear that you enjoyed the spa facilities. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Thank you for choosing Iguazú Grand.Best Regards

Thank you for your review, Adnelly! We are glad to hear that you had an excellent experience at Iguazú Grand. Our staff takes pride in providing friendly and attentive service. We also ensure that our facilities are well-maintained for our guests' comfort. We appreciate your feedback and look forward to welcoming you back in the future.Best Regards

Obrigado pelo seu feedback prezado Sr. Roberson! Ficamos felizes em saber que você apreciou a localização e a beleza natural do nosso hotel. Pedimos desculpas pelo atendimento abaixo do normal e vamos tomar medidas para melhorar. Agradecemos seu apoio e esperamos ter o prazer de recebê-lo novamente no Iguazú Grand.Atenciosamente

Gracias por su revisión Sr. Alejandro. Apreciamos sus comentarios sobre su estancia en el Iguazú Grand. Lamentamos que el check out sea temprano, pero nos complace saber que pudieron hacer una excepción y darle una hora adicional. Tomaremos en cuenta sus sugerencias sobre incluir cafeteras en las habitaciones. Nos alegra saber que disfrutó de la comida, las camas y la atención del personal. ¡Gracias por recomendarnos! Esperamos verlos pronto nuevamente en el hotel Iguazú Grand.Atentamente

Obrigado pela sua avaliação prezado Sr. Rodolpho! Ficamos felizes em saber que nossos funcionários foram simpáticos e bem treinados. Também nos alegra saber que você achou o hotel confortável e em uma área verde bonita. Nossos quartos são projetados para garantir o máximo de conforto aos nossos hóspedes. E é ótimo saber que você gostou do café da manhã. Esperamos recebê-lo novamente em breve no Iguazú Grand.Atenciosamente

Obrigado pela sua avaliacao do Hotel Iguazú Grand prezado Sr. Cedrick . É ótimo saber que você achou os jardins belos e as piscinas agradáveis. Também é bom saber que os quartos eram limpos, confortáveis e silenciosos. É positivo ver que você apreciou o atendimento gentil e prestativo. Trabalharemos com a equipe para melhorar o cafe da manhá. Ficamos felices em ver que gostou do show de tango do Madero Tango, um servico extra que oferecemos.Obrigado novamente pela sua avaliacao.Atenciosamente,

Thank you for your review dear Mr. Masakazu. We appreciate your feedback about our staff being very nice and professional. We apologize for any inconvenience caused by the AC noise and intermittent AC in some rooms. However, we are pleased to hear that you enjoyed the extensive breakfast buffet, the food at El Jardín restaurant, the wine menu, and the gardens and pool. We hope you had a pleasant stay overall at the Iguazú Grand.Best Regards

Thank you for your review dear Mr. David! We're glad to hear that you had a great stay at Iguazú Grand. It's wonderful that the hotel was comfortable and that you received a room upgrade. The superb pool and gardens must have been a great addition to your experience. We hope to welcome you back again in the future.Best Regards

Thank you for your kind review dear Mrs.Vanesa! We are delighted to hear that you had an incredible experience at Iguazú Grand. Our spa, with its wonderful treatments and services, aims to provide the ultimate relaxation for our guests. We appreciate your recommendation for Paola's massage. It's great to know that you enjoyed the food and the tango show too. We take pride in our warm and inviting pool and beautiful hotel atmosphere. We are also happy to provide excellent service for families with kids. We hope to welcome you back soon.Best Regards,

Thank you for your review dear Mr. Simon! We appreciate your feedback on the Iguazú Grand hotel. It's great to hear that you enjoyed the casino, tango show, gym, and pools at the hotel. We're glad that its proximity to the National Park with Igazu Falls was a standout feature for you. We hope to welcome you back in the future.Best Regards

Estimado Sr. Eduardo!Muchas gracias por tomarse un tiempo y dejarnos la mejor puntuación de Hoteles.comNos alegra mucho que hayan disfrutado su estadía en nuestro hotel, y los esperamos nuevamente en su próxima visita a Iguazú.Atentamente

Dear Guest!Thank you very much for giving us the best score on Expedia.comWe are very happy that you enjoyed your stay with us, and hope to see you again in our hotel.Best Regards

Prezada Sra. India: Obrigado pela sua avaliação do hotel Iguazú Grand. Ficamos felizes em saber que você gostou da natureza ao redor do hotel, dos funcionários amigáveis e do cassino. Estamos trabalhando constantemente na renovacao dos nossos quartos. Agradecemos seus comentários e faremos o possível para melhorar a experiência de nossos hóspedes. Esperamos recebê-la novamente em breve.Atencisamente

Estimada Sra. Julia,Fue un verdadero placer recibirlos como nuestro huésped en Iguazú Grand, estamos muy agradecidos por habernos elegido y por tomarse el tiempo en compartir su experiencia. Trabajaremos en nuestro sector de piscina para poder brindar un servicio de excelencia.Atentamente.

Prezado Sr. Marcelo:Obrigado por escolher ficar conosco e aproveitar o tempo para uma revisão tão maravilhosa, nós realmente apreciamos seus comentários. Estou muito feliz em saber que nossa equipe e serviço atenderam às suas necessidades e expectativas. Estamos ansiosos para recebê-los de volta ao hotel em um futuro próximo.Atenciosamente

Estimado Sr. Mariano Lucas:Muchas gracias por tomarse un tiempo en responder nuestra encuesta de satisfacción, es muy importante para poder continuar trabajando y mejorando.Nos alegra que su estadía haya sido óptima y que haya podido disfrutar de nuestros restaurantes y piscinas.Referente al equipo de recepción, le envié un correo a su mail personal, ya que es de mucha ayuda contar con más información y así poder mejorar nuestros servicios.Cualquier inquietud, mi correo es ivaldora@iguazugrand.com y me encuentro a disposición.AtentamenteIvanna Valdora

Dear Maria,Thank you for your review and the detailed descriptions of our services. I am happy you enjoyed your stay and we exceed your expectations. We look forward to having you again as a guest in our Hotel.Best Regards,

Estimado Leonardo!Le agradecemos mucho por tomarse un tiempo en responder nuestra encuesta de satisfacción. Nos alegra saber que disfruto de nuestras instalaciones y nuestros servicios. Trabajamos mucho para que nuestros huéspedes vivan experiencias memorables y nos complace saber que pudo hacerlo en nuestro resort.Tendremos en cuenta sus comentarios sobre el personal de la recepción y lo mejoraremos.Las puertas del Iguazú Grand estarán siempre abiertas para recibirlos cuando gusten. Atte.Ivanna Valdora