The room was full of mould, drain was blocked, bathroom was very filthy, bed clothes were stained, neither Wi-Fi nor food available also both were advertised. The room was just not suitable for renting out and no effort done to make up for it.
Kerstin
於 2023 年 10 月住了 1 晚
6/10 一般般
Lynda
2023年8月12日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Has potential
The food and the service was very good. The place itself could be amazing. The thing that let it down for us was the cleanliness. It felt like the whole place could do with a deep clean.
Lynda
於 2023 年 8 月住了 2 晚
6/10 一般般
Jayne
2023年7月4日
Jayne
於 2023 年 6 月住了 1 晚
10/10 有夠讚
Julie
2023年5月1日
Julie
於 2023 年 4 月住了 1 晚
10/10 有夠讚
Gill
2023年4月22日
Gill
於 2023 年 4 月住了 1 晚
2/10 很糟糕
Kwok
家庭旅遊
2023年4月19日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Don't choose this hotel
It is totally unacceptable, We pay £89 for one night, we are late check in about 10p.m. We found that there are many spider nets on the top of the room, white and big, just like a abandoned house just leave there for decades. We request change room, but there are only two and fully booked. Couldn't imagine who would like to sleep over night facing the spider net. And we ask the lady could we refund or refund half to us because we are decide to book another room cause my little daughter is scared to cry. She said we could apply online through hotels.com but she turn around refused to refund us by replying hotels.com, I don't know why the hotels.com only protecting their own interests. It is unreasonable and unacceptable paying £89 for living a room, like this one, it is my first time in my life go to a hotel room like this. Nerver book this hotel.