「Really disappointed with the property. It could be so lovely as the surroundings are really beautiful.
Room is outdated and grubby. Surfaces and floors were sticky. We had no hot water to shower in the morning and mentioned it at check out only to be told it had been rectified, but at that point it was to late as we were checking out.
Breakfast was good and staff were friendly.
」
「We really enjoyed our stay at the Hand Hotel. It’s a very comfortable hotel with friendly helpful staff. The location and the view over the river Dee are excellent and we loved the riverside patio area. We will return 」
「The stay was perfect. Clean well presented room and the breakfast was very good. I did book for 2 adults and a baby but didn't get offered any bed for my baby or have any towels left for my baby 」
「We had a great reception from the staff on arrival and the areas around the hotel were fabulous. Rooms were great and the food and breakfast were excellent. Lovely location」
「Lovely quirky old hotel but bathroom layout poor, could do with removing bath and putting a shower only, it would be much safer.
Reception lady at 2pm was very abrupt and just said “check in not till 3” we only wanted to let her know we had parked in the patrons only car park. Breakfast staff and checking out lady, lovely.」
「The family room was good and comfortable with such reasonable price. it was feeling free to stay here as most of the thing were self served, such as breskfast and using the kitchen to cook! The city was beautiful and we enjoy stay here very much.」