Clean and well presented staff are friendly ...............
真實旅客
於 2020 年 6 月住了 1 晚
10/10 有夠讚
真實旅客
2020年6月12日
喜歡:員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 6 月住了 2 晚
4/10 不太好
Dion,Melbourne
情侶出遊
2020年6月12日
不喜歡:員工素質
Property failed to honour booking made and confirmed with WOTIF. Property also failed to return 2 phone calls made on morning of check in, asking to confirm booking.
All efforts were made by me to ensure a great weekend away for my WIFEs birthday.
Property and booking service failed me completely and have offered nothing to rectify the situation.
Bad service and bad form. Means no money will be spent with either WOTIF or Hotel Sorrento in the future.
I will also use my customer right to denounce both businesses in all future conversations