4/10 不太好
Todd Thanh
團體旅遊
2024年3月20日
I order a room on the second floor the first night and they gave me the third floor. I thought I ordered wrong so I let it be because I was to tired from traveling. I had to paid more for being on the second floor. The second time I booked the hotel I made sure I booked the second floor because this location has no elevators. When I checked in they gave me the third floor saying I booked the third not the second. I had to show them proof that I booked the second floor and they have to call their manager before they were willing to give me the room I rightfully booked. They should have done it right the first time and not make the same mistake the second especially when I paid more for the second floor.