「The colleagues are very thoughtful, especially we are just came exhaustedly from the disneyland. Room and facilities are very comfortable and clean, pillow, bed sheet, bathroom, and especially the foot masage machine」
「I booked five nights. The first night was not very good experience. They gave me a very bad room. And then I told them the room was very bad. The manager checked the room and they felt bad. They apologise to me. And then they upgraded me to the suite. I am so happy not because they upgraded me. Is because they really treat the customer very serious. When they found the room was not up to standard and they apologised. This is what’s we called “good service“. I will definately come back...
"I booked five nights. The first night was not very good experience. They gave me a very bad room. And then I told them the room was very bad. The manager checked the room and they felt bad. They apologise to me. And then they upgraded me to the suite. I am so happy not because they upgraded me. Is because they really treat the customer very serious. When they found the room was not up to standard and they apologised. This is what’s we called “good service“. I will definately come back next time. "
"Really good, excellent service at concierge.
Environment is quite and nice, near the nice view bridge / path.
24 hours family mart is not next to this hotel, however, walking there from hotel is just about 5-10 mins.
if u prefer some restaurant /fast food choices near by, you can walk to TFT building which also nearby within 5-10 mins walking time.
Location is not perfect, but quite near the station (東京ビッグサイト)
If you have an event nearby, this is a good choice for a good stay."