Loved the fact that the hotel was attached to the mall.
Demetria
於 2024 年 1 月住了 2 晚
10/10 有夠讚
Sascha
親子旅遊
2024年4月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spacious Room, classic and luxurious ambiance. Breakfast was good and very attentive Staff, Pool Area nice and clean. Would stay there again.
Sascha
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Vijaykumar
2024年3月25日
喜歡:整潔度
Vijaykumar
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Mohamed Mahmoud
2024年3月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Mohamed Mahmoud
於 2024 年 3 月住了 4 晚
10/10 有夠讚
Maria
家庭旅遊
2024年2月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Maria
於 2024 年 2 月住了 2 晚
6/10 一般般
真實旅客
家庭旅遊
2024年2月12日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Subpar service at best
Unfortunately, the experience was rather poor. Check in took 45 mins, only one counter was open and they were very slow.
No drinks were offered, no apologies or courtesy extended for the long wait time.
Arabic coffee was out in the waiting space.
Hair dryer was missing in the room and was later replaced but the new one was broken.
Remote control that controls nearly all the functions in the room including tv, in room dining, temperature was broken.
One hour later, IT came to fix it after calling multiple times as the room was freezing and we couldn’t change the temperature.
Requested plates and cutlery in room and had to call 4x and wait 45 minutes to receive them. Food was cold by then.
Front desk staff was fairly rude and unhelpful on multiple occasions when we flagged issues in the room.
Room cleaning and valet staff are nice.
Hotels location is great as it connects to Marina mall and the hotel is clean but other than that, no real reason to stay here.