住宿景觀

布達佩斯克洛納水星飯店的評分

4 out of 5
布達佩斯克洛納水星飯店
Kecskemeti utca 14, Budapest

評論

8.0

非常好

10 分,有夠讚;1002 則評論中有 350 則" "
8 分,不錯哦;1002 則評論中有 400 則" "
6 分,一般般;1002 則評論中有 158 則" "
4 分,不太好;1002 則評論中有 68 則" "
2 分,很糟糕;1002 則評論中有 26 則" "

8.2/10

整潔度

8.2/10

員工素質

8.2/10

設施服務

7.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Wen-hui

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 1 晚

8/10 不錯哦

CHENG

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
Mercure Korona Team 於 2019年12月5日回覆
Dear Cheng, thank you for your feedback after your stay with us. We are happy to read, that you had a great stay, and liked the hotel and our services. We hope your next visit will be as pleasant as the previous one. Kind regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Good location with reasonable value, 2mins to metro of two line. Good service, prepared a breakfast pack for us to take away.
於 2019 年 7 月住了 3 晚
Mercure Korona Team 於 2019年8月12日回覆
Dear Guest, thank you for your feedback following your stay with us. It is nice to read, that you liked the location of the hotel, the breakfast and our services. We hope we can have a chance to welcome you back soon again. Kind regards,

4/10 不太好

文宏

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
超級不推薦
除了交通方便外,豪無特色,浴室小,隔音不好
於 2018 年 10 月住了 1 晚

8/10 不錯哦

lingyu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 2 晚

8/10 不錯哦

Piccacho

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 3 晚

8/10 不錯哦

Bastian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Die Unterkunft liegt sehr zentral und man kann die Sehenswürdigkeiten gut erreichen. Bus und S-Bahn Haltestellen sind in direkter Umgebung.
於 2024 年 3 月住了 3 晚
Krisztián 於 2024年4月15日回覆
Lieber Bastian, vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie die zentrale Lage unseres Hotels und die Nähe zu den öffentlichen Verkehrsmitteln genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Krisztián Varga

4/10 不太好

Hidde

不喜歡:整潔度和住宿環境和硬體
Rooms where okay. Nothing special. Price for this room 340 euro per night. Rooms where 26/27 degrees! Asked why this is and they said the airco is not on and will not be turned on. Had three sweaty nights.
於 2024 年 3 月住了 3 晚
Krisztián 於 2024年4月9日回覆
Dear Hidde, we apologize for the discomfort you experienced due to the room temperature. Our hotel policy is to regulate air conditioning centrally. We appreciate your feedback and will address this issue internally. Thank you for bringing this to our attention. Krisztián Varga

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 3 月住了 2 晚
Krisztián 於 2024年4月9日回覆
Dear James, thank you for your kind words. We are delighted to hear that you had a very nice experience at Mercure Budapest Korona Hotel. Your satisfaction is our top priority. We look forward to welcoming you back soon. Krisztián Varga

8/10 不錯哦

Cristiano

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 1 月住了 4 晚
Krisztián 於 2024年4月9日回覆
Dear Cristiano,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

10/10 有夠讚

Philip Alan

喜歡:整潔度和員工素質
Only 2 problems, tea bags, coffee not refreshed for 3 days and tv didn't work, someone was going to sort it but didnt.
於 2024 年 3 月住了 3 晚
Krisztián 於 2024年3月21日回覆
Dear Philip Alan, thank you for your feedback. We sincerely apologize for the inconvenience you faced with the tea bags, coffee, and the TV. Rest assured, we will address these issues promptly to enhance our service quality. Looking forward to welcoming you back. Krisztián Varga

10/10 有夠讚

Colin Douglas

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ideal location and a quiet, comfortable hotel. 2 mins walk to the airport bus stop (Kalvin Ter). Nice breakfast buffet. Clean rooms. Also easy to walk in and around the city.
於 2024 年 3 月住了 4 晚
Krisztian 於 2024年3月20日回覆
Dear Colin Douglas, thank you for your kind review. We are delighted to hear that you enjoyed our ideal location, quiet and comfortable rooms, nice breakfast buffet, and cleanliness. We hope to welcome you back soon. Krisztián Varga

8/10 不錯哦

Catherine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Krisztian 於 2024年3月7日回覆
Dear Catherine,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

Michael John

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at this hotel were very professional and polite we had a great experience.
Krisztian 於 2024年2月21日回覆
Dear Michael John, thank you for sharing your positive experience at Mercure Budapest Korona Hotel. We are delighted to hear that our staff provided you with professional and polite service. We strive to ensure that all our guests have a great experience. We look forward to welcoming you back in the future. Best regards,

10/10 有夠讚

Brian Terence

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location was perfect and the staff inside the hotel were very professional and polite. Thank you for everything.
於 2024 年 2 月住了 3 晚
Krisztian 於 2024年2月21日回覆
Dear Brian Terence, thank you for taking the time to share your positive experience at Mercure Budapest Korona Hotel. We are delighted to hear that you found our location perfect and our staff professional and polite. It was our pleasure to serve you. We look forward to welcoming you back in the future. Kind regards,

10/10 有夠讚

Jens

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Privilege Paket war super, abends kostenlose snacks, besonderes Frühstücksbuffet auf glasbrücke über der Straße
於 2024 年 2 月住了 3 晚
Krisztian 於 2024年2月13日回覆
Sehr geehrter Jens, vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Wir freuen uns sehr, dass Ihnen unser Privilege Paket gefallen hat und Sie die kostenlosen Snacks am Abend sowie das besondere Frühstücksbuffet auf unserer Glasbrücke über der Straße genossen haben. Ihre positiven Rückmeldungen sind für uns sehr wertvoll. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Mercure Budapest Korona Hotel.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Krisztian 於 2024年2月5日回覆
Dear Guest,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

10/10 有夠讚

Ifigeneia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Krisztian 於 2024年1月18日回覆
Dear Ifigeneia,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

Cheryl

於 2024 年 1 月住了 1 晚
Krisztian 於 2024年1月15日回覆
Dear Cheryl,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

6/10 一般般

真實旅客

家庭旅遊
The rooms were too small and the front office staff were disinterested.I Asked if I had an emergency and had to leave before the end of my booking period and the staff stated that there were no refunds for the unused time booked but not used.
於 2023 年 12 月住了 9 晚
Krisztian 於 2024年1月12日回覆
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of the rooms and the attitude of our front office staff. We appreciate your understanding regarding our refund policy. Your comments will be taken into account as we strive to improve our services. Kind regards,

8/10 不錯哦

SOPHIA

於 2023 年 12 月住了 4 晚
Krisztian 於 2024年1月12日回覆
Dear Sophia,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

6/10 一般般

Chin Han

情侶出遊
喜歡:整潔度
不喜歡:員工素質
Didn't replenish the tissue, coffee and tea after cleaning. The soundproofing wasn't great, we could hear everything that's happening on the corridor and also the baby crying on the room next to us
於 2023 年 12 月住了 2 晚
Krisztian 於 2024年1月8日回覆
Dear Chin Han,Thank you for taking the time to share your review of your recent stay at Mercure Budapest Korona Hotel. We sincerely apologize for the inconvenience you experienced regarding the lack of replenishment of tissue, coffee, and tea, as well as the issue with soundproofing. Your feedback is valuable to us, and we will take it into account as we strive to improve our services. We hope to have the opportunity to welcome you back in the future.Best regards,Krisztián Varga

8/10 不錯哦

Eric

於 2023 年 12 月住了 4 晚
Krisztian 於 2024年2月29日回覆
Dear Eric,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

8/10 不錯哦

antonino

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Struttura nel complesso pulita e a pochi passi dal centro. Da eliminare la moquette nelle camere e nei corridoi. Ottimo il ristorante.
於 2023 年 12 月住了 3 晚
Krisztian 於 2024年1月8日回覆
Caro Antonino,Grazie per aver trovato il tempo di recensire il suo soggiorno presso l'Hotel Mercure Budapest Korona. Siamo lieti di sapere che ha apprezzato la vicinanza al centro città e il ristorante. Comprendiamo la sua preoccupazione per i tappeti nelle camere e nei corridoi e vorremmo assicurarle che siamo orgogliosi di offrire standard di pulizia superiori. Nell'ambito del nostro impegno a fornire un'ospitalità eccezionale, ci sforziamo di assicurarci che tutte le nostre strutture siano ben tenute e confortevoli per i nostri ospiti. Vi ringraziamo ancora una volta per il vostro feedback positivo e per aver scelto l'Hotel Mercure Budapest Korona. Ci auguriamo che torniate a trovarci presto! Cordiali saluti, Krisztián Varga

2/10 很糟糕

Sebastian Toft

於 2023 年 12 月住了 2 晚

6/10 一般般

Louise

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Hanne Pahus,Slagelse

喜歡:整潔度、員工素質和住宿環境和硬體
Very Nice hotel and good location
於 2023 年 12 月住了 4 晚
Krisztian 於 2023年12月28日回覆
Dear Hanne Pahus,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

Lea

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room and comfortable bed! Very good especially for the price!! 10/10
於 2023 年 12 月住了 1 晚
Krisztian 於 2023年12月20日回覆
Dear Lea,Thank you for your wonderful review of the Mercure Budapest Korona Hotel. We are glad that you enjoyed your stay with us and that you found our room clean and the bed comfortable. We strive to make our guests experience as pleasant and comfortable as possible, and we are delighted that you appreciated our efforts. We look forward to welcoming you back soon.Sincerely, Krisztián Varga

8/10 不錯哦

Anja

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Das Hotel ist mit der Metro, dem Bus, dem Tram und zu Fuss schnell und einfach zu erreichen. Nicht ganz ruhig. Das Personal sehr freundlich und zuvorkommend. Die Zimmer eher klein, aber gut eingerichtet, sauber und das Bett mit Decke und Kissen hervorragend. Jeden Tag eine neue Flasche Wasser im Zimmer, Tee und Kaffee... Das Frühstücksbuffet sehr ausgiebig und fein, einzig der Kaffee nicht gut... Gerne wieder.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Ingrid Ann-Christin

喜歡:整潔度和員工素質
It was very good
於 2023 年 11 月住了 3 晚
Krisztian 於 2023年11月30日回覆
Dear Ingrid Ann-Christin, We are delighted to hear that you had a positive experience at the Mercure Budapest Korona Hotel. We strive to provide our guests with a comfortable and enjoyable stay and we are so pleased that your experience was a positive one. Thank you for taking the time to share your valuable feedback with us. Your thoughts and comments help us to continue to improve our services and ensure all of our guests have an enjoyable stay.We hope you will consider staying at the Mercure Budapest Korona Hotel again in the future!Sincerely, Krisztián Varga

10/10 有夠讚

Sandor

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Stephanie

於 2023 年 11 月住了 1 晚
Krisztian 於 2023年11月30日回覆
Dear Stephanie,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

8/10 不錯哦

Stephen Julius,Toronto

家庭旅遊
喜歡:整潔度、員工素質和設施服務
A decent hotel in a good location. This was my second stay at Mercure Korona. Last time was July 2022 with my family of five for a week. The room was clean and the breakfast was good. I had the upgraded Privilege room last time and the breakfast location for that is much preferred as it is quieter and less chaotic than the regular location. As we stayed in October this time, the hotel was adjusting to the weather and was very hot. We were originally in a room where the windows didn't open and the AC for the building was turned off. It was unbearable and we had to ask for a different room (for the first time in my life) and the hotel arranged that. We did use parking for a few hours one afternoon. I don't recommend that as it was expensive and quite tight getting in there. Bottom line is we would return again for all the positives and the reasonable price.
於 2023 年 10 月住了 4 晚
Krisztian 於 2023年11月6日回覆
Dear Stephen Julius, Thank you for taking the time to share your honest feedback with us. It’s great to hear that you enjoyed your room and the breakfast during both of your stays at Mercure Budapest Korona Hotel. We are very happy that we could provide you a pleasant and comfortable stay while visiting Budapest. We are sorry to hear about your experience with the temperature in the hotel and that you had to request a new room. At Mercure Budapest Korona Hotel, we are committed to providing the highest levels of comfort to all our guests. We appreciate your patience and understanding as our hotel staff worked diligently to resolve this issue for you as quickly as possible. We thank you again for choosing us and we hope that if you ever return to Budapest, you will choose us once again! Sincerely, Krisztián Varga

10/10 有夠讚

David

於 2023 年 10 月住了 1 晚
Krisztian 於 2023年11月6日回覆
Dear David,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

Paolo

於 2023 年 10 月住了 9 晚
Krisztian 於 2023年11月27日回覆
Dear Paolo,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

8/10 不錯哦

Ingunn

於 2023 年 10 月住了 4 晚
Krisztian 於 2023年11月27日回覆
Dear Ingunn,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

6/10 一般般

Udawattage Dinesh Chaminda,Singapore

商務旅客
喜歡:員工素質和設施服務
Location was very convenient for me and bus from airport comes really nearby. Train station is close and it’s about 15min walk into town. Staff were friendly but not sure if sheets were changed and they didn’t replace the cups after use. Little things like that make a big difference.
於 2023 年 9 月住了 5 晚
Krisztian 於 2023年10月4日回覆
Dear Udawattage Dinesh Chaminda,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

10/10 有夠讚

Andras

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent hotel for short term, very friendly and professional staff. Only shortcoming is little things to fixed in the room as holder of the shower head.
於 2023 年 9 月住了 3 晚
Krisztian 於 2023年9月25日回覆
Dear Andras,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

10/10 有夠讚

Fabrizio

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Krisztian 於 2023年9月26日回覆
Dear Fabrizio,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

6/10 一般般

David

於 2023 年 9 月住了 4 晚
Krisztian 於 2023年10月4日回覆
Dear David,Thank you for taking your time to share your feedback after your stay with us. Please let us know how we could have served you better during your stay. With your detailed feedback, we have the opportunity to make our services even more enjoyable. We hope to welcome you back to our hotel soon again.Kind regards,Krisztián Varga

10/10 有夠讚

Maxime

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ideally located, good ratio quality/price, I recommend this place
於 2023 年 7 月住了 8 晚
Krisztian 於 2023年8月22日回覆
Dear Maxime,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

8/10 不錯哦

Robert

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean safe place to stay in Budapest
Mercure Budapest Hotel was a clean well managed Hotel in budapest. Would stay at this hotel again.
於 2023 年 8 月住了 2 晚
Krisztian 於 2023年8月21日回覆
Dear Robert,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

10/10 有夠讚

Jason

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 7 晚
Krisztián 於 2023年7月31日回覆
Dear Jason,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

Keiichi

喜歡:員工素質
於 2023 年 7 月住了 4 晚
Krisztián 於 2023年7月20日回覆
Dear Keiichi,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

8/10 不錯哦

Mihaly

於 2023 年 7 月住了 4 晚
Krisztián 於 2023年7月20日回覆
Dear Mihaly,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga

10/10 有夠讚

Akitsugu

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 3 晚
Áron 於 2023年7月17日回覆
Dear Akitsugu! We appreciate the love you show for our hotel. May your future stays be just as enjoyable! See you soon!

10/10 有夠讚

Jenieta

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 3 晚
Krisztián 於 2023年7月4日回覆
Dear Jenieta,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

SEUNGHEE

於 2023 年 6 月住了 2 晚
Áron 於 2023年7月2日回覆
Thank you for your very positive feedback to us! We are looking forward to seeing you in our hotel again, and for you to have an experience at least this good.

8/10 不錯哦

Jude

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location and good value for money
於 2023 年 6 月住了 3 晚
Krisztián 於 2023年6月12日回覆
Dear Jude,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga

10/10 有夠讚

Vigdis

喜歡:整潔度、員工素質和住宿環境和硬體
My first visit to a Budapest, and I could´t have chosen a better hotel. 5 mins walk to the Liberty Bridge and Donau. Super breakfast and the staff was very helpful too. The taxi driver booked at the hotel was an excellent touristguide on the way to the hotel.
於 2023 年 6 月住了 3 晚
Krisztián 於 2023年6月7日回覆
Dear Vigdis,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga