住宿正面

阿斯托瑞亞市中心丹比烏斯飯店的評分

4 out of 5
阿斯托瑞亞市中心丹比烏斯飯店
Kossuth Lajos utca 19-21, Budapest

評論

8.6

有夠讚

10 分,有夠讚;1006 則評論中有 479 則" "
8 分,不錯哦;1006 則評論中有 363 則" "
6 分,一般般;1006 則評論中有 117 則" "
4 分,不太好;1006 則評論中有 28 則" "
2 分,很糟糕;1006 則評論中有 19 則" "

8.4/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Wan-Wan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚
Hotel Management 於 2023年6月14日回覆
Dear Guest,First, we would like to say thank you for rating us and giving us feedback about your stay. It makes us happy that you enjoyed your time here. We hope you were satisfied with the comfort of our rooms and with our services. It was our pleasure to have you here. Thank you for choosing our hotel, the Danubius Hotel Astoria. Our team looks forward to welcoming you again!Best wishes,Zsida László Front Office Management

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The location is excellent and the front desk is nice and helpful but the room is too old.
於 2019 年 10 月住了 2 晚
mv 於 2019年11月11日回覆
Dear Traveler, Thank you for this lovely review! We appreciate a lot your kind words! Our doors remain open for you! Warmest regards, László Zsida, Front Office Manager.

10/10 有夠讚

Yu Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel to stay
Nice hotel. Good location to most of the tourist spots, especially it is right across the street of airport bus 100E. Front desk and housekeeping have had been very helpful. Will definitely choose here for my next trip.
於 2019 年 10 月住了 2 晚
mv 於 2019年10月30日回覆
Dear Yu Wei, Thank you for being our guest during your recent stay! A special thank you for mentioning the staff. Your compliment will reach them for sure! Danubius Hotel Astoria and Budapest are waiting you back at any times! Best regards, László Zsida, Front Office Manager.

10/10 有夠讚

HIROFUMI

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
スタッフさんの対応も気持ちよく、また利用したいと思います。
於 2024 年 4 月住了 1 晚
Viktoria N. 於 2024年5月3日回覆
Dear Hidrofumi,Thank you for your review. We are thrilled to hear you had such a positive experience with us.It was really special for us to read, how much you were satisfied with our staff. We always try to do our best and we happy, if we can make our guest's stay memorable.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,Viktoria N.Danubius Hotel

6/10 一般般

Patrizia,Saronno

家庭旅遊
Ho soggiornato a fine aprile in tre persone. La camera era spaziosa e molto comoda ma altrettanto fredda, tant’è che era fornita di un calorifero portatile a olio ed essendo due camere solo una poteva essere appena riscaldata. Camera al primo piano molto rumorosa. Colazione nella media.
於 2024 年 4 月住了 3 晚
Katalin H. 於 2024年5月2日回覆
Dear Patrizia,Thank you very much for your feedback.We are happy to read that you were satisfied with the comfortable and spacious room.Beside that, please let us apologize here for the fact that we were not able to meet your expectations regarding the temperature in the room. Your feedback is important for us. Regarding the noise of the traffic we suggest our guests reserve one of our newly renovated superior rooms looking to a more quiet and narrow street.We hope that you will give us another chance at another time, so we can show you the true hospitality that we usually stand for.Best regards,Katalin H.Danubius Hotel Astoria

10/10 有夠讚

Zulema

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the area, everything is close to the most important places, you can walk, the people are very attentive, the hotel service is very professional and they serve you quickly. I recommend
於 2024 年 4 月住了 5 晚
Gergő 於 2024年4月30日回覆
Dear Zulema,Thank you for your kind words and recommendation.We are delighted to hear that you appreciated the location and the professionalism of our staff at Danubius Hotel Astoria. Your feedback is greatly valued.Best regards,Gergő K.Danubius Hotel Astoria

8/10 不錯哦

Lilibeth Hazel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spacious and clean! Charming hotel!
於 2024 年 4 月住了 1 晚
Viktoria N. 於 2024年4月29日回覆
Dear Lilibeth Hazel,We are happy we met your expectations. Thank you for your positive comments, we hope you will have a wonderful time with us in the future as well.Best regards,Viktoria N.Danubius Hotel

8/10 不錯哦

Erick

喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location to get around Budapest. Old fashioned, quirky, nice place to stay for a couple of nights
於 2024 年 3 月住了 2 晚
Gergő 於 2024年4月30日回覆
Dear Erick,Thank you for sharing your experience at the Danubius Hotel Astoria, Budapest. We are delighted to hear you appreciated our prime location and the unique, old-fashioned charm of our hotel. Indeed, the Danubius Hotel Astoria preserves its classic style and rich history since its opening in 1914, offering a touch of the early 20th century elegance right in the heart of Budapest. We hope these elements enhanced your stay, making it memorable.Best regards,Gergő K.Danubius Hotel Astoria

6/10 一般般

Phu

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
There is a mold smell in the storage room next to our room. The hotel is very old and smells.
於 2024 年 4 月住了 4 晚
Boglárka M. 於 2024年4月26日回覆
Dear Phu,Thank you for bringing your concerns to our attention. We regret to hear about the mold smell you experienced. The Danubius Hotel Astoria, with its rich history and classic styling since 1914, deeply cares about the comfort and well-being of our guests. Please rest assured that we are committed to maintaining the highest standards of cleanliness and hospitality.Sincerely,Boglárka M.Danubius Hotel Astoria

4/10 不太好

Norma

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Dirty, cold, no air conditioning, breakfast buffet always empty.Do yourself a favor, and don’t stay here. Front counter very friendly.
於 2024 年 4 月住了 6 晚
Tímea B. 於 2024年4月24日回覆
Dear Norma,Thank you very much for your feedback as well as details of what has happened to you during your stay.Please let us apologize here for the fact that we were not able to meet your expectations regarding our rooms and services. We strive to continuously improve our buffet breakfast, we will examine how we could further expand the wide selection currently offered.We are sorry that you have found the cleaning incomplete, we do our best to pay more attention to details as well in the future.Although we try to climatize the hotel to a temperature, which is comfortable for everyone, we are truly sorry if you felt too cold during your stay.In our hotel our Classic rooms represents the exquisite charm of the turn-of-the-century elegance and the Superior rooms with modern design. The different room types are available in our hotel so each Guest has the chance that best suits their style and preference.We hope that you will give us another chance at another time, so we can show you the true hospitality that we usually stand for.Best regards,Tímea B.Danubius Hotel Astoria

8/10 不錯哦

Deborah

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a historic hotel building, so if you are into modern, sleek surfaces you will not be happy. We happened to appreciate the "shabby chic", and loved that the metro was right outside. Breakfast was included and delicious. The staff was very friendly. We had drinks and dinner in the restaurant at night and the food was delicious.
於 2024 年 4 月住了 3 晚
Rita 於 2024年4月23日回覆
Dear Deborah,Thank you for your review. We are thrilled to hear you had such a positive experience with us. Thank you for highlighting the charming atmosphere of our hotel.Our staff works hard to provide a high quality service, so we are more than happy to hear that you were satisfied with the central location, the buffet breakfast and our helpful staff.We hope to see you again soon.Best regards,Rita H.Danubius Hotel Astoria

10/10 有夠讚

Eileen,Ballyclare

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel in a very convenient location. Our room was great, as was the breakfast. We ate a few times in the hotel's restaurant, the food was excellent. Highly recommend this hotel.
於 2024 年 4 月住了 4 晚
Katalin H. 於 2024年4月22日回覆
Dear Eileen,You made our day with your positive feedback. We are so happy to read that you loved our hotel and were satisfied with the good location and with our buffet breakfast.Thank you for the nice comment also regarding our restaurant services with excellent food and we hope you will continue to enjoy staying with us in the future.Best regards,Katalin H.Danubius Hotel Astoria

8/10 不錯哦

Jeffrey

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of Budapest's grand dames. The Danube’s Astoria is a character-filled hotel rich with history and interesting architecture. Comfortable rooms. Attentive staff. On-site food options. Close to public transport. If you appreciate vintage and the storied heritage of a place, this is a good choice in beautiful Budapest.
於 2024 年 4 月住了 6 晚
Rita 於 2024年4月16日回覆
Dear Jeffrey,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Rita H.Danubius Hotel Astoria

10/10 有夠讚

MARIA EUGENIA BARJAU

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El metro saliendo de la puerta del hotel
於 2024 年 3 月住了 3 晚
Viktoria N. 於 2024年4月15日回覆
Dear MARIA EUGENIA BARJAU,We appreciate your feedback. It means a lot to us that you had a wonderful time in our hotel.We hope to see you again soon.Best regards, Viktoria N.Danubius Hotel

10/10 有夠讚

Helio

喜歡:整潔度、員工素質和住宿環境和硬體
Tudo funcionou perfeitamente
於 2024 年 3 月住了 4 晚
Beáta Utasi 於 2024年4月9日回覆
Dear Helio,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.We look forward to welcoming you back soon.Best regards,Beáta U.Danubius Hotel Astoria

6/10 一般般

Berthold

家庭旅遊
Parkplatz für Auto
於 2024 年 3 月住了 3 晚
Gergő 於 2024年4月2日回覆
Dear Berthold,We appreciate your feedback. Our hotel does not have an own parking, therefore we recommend the Franklin Parking house which is near by the hotel and you need to pay there. This information is available on our online platforms, we are sorry that you only encountered this information upon arrival.We hope to see you again soon.Best regards, Gergő K. Danubius Hotel Astoria

8/10 不錯哦

Jason

喜歡:員工素質
Lot of character but gloomy and very obvious signs of wear and tear. The Astoria is characterful but has definitely seen better days. One unusual positive: the best, most prompt lifts/elevators I have ever come across in a hotel!👍
於 2024 年 3 月住了 4 晚
Júlia P. 於 2024年3月28日回覆
Dear Jason,Thank you for taking the time to write us your feedback.We are happy to hear you were satisfied with the prompt elevators.Our Astoria hotel overall represents classic elegance, but while most rooms have the styling of the past century, it also has fully renovated and modernized Superior rooms with stylish furnishings.Despite this, we hope you still enjoyed your stay in our Astoria Hotel. Kind regards,Júlia P.Danubius Hotel Astoria

8/10 不錯哦

Rosalie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Historic hotel near Jewish area, room was very large but had no coffee maker, no water in room and nothing in mini bar. But dining room and bar options near lobby. Close to many sightseeing places
於 2024 年 3 月住了 4 晚
Júlia P. 於 2024年3月28日回覆
Dear Rosalie,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. We are glad that you were satisfied with the good location and the large room.On the other hand we are sincerely sorry to read that you missed the water heater from the room. We can provide it on request. Indeed you are right that we do not have a minibar service at the moment, the mini fridge in the rooms serves to keep your drinks and snacks cool. We truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,Júlia P.Danubius Hotel Astoria

10/10 有夠讚

Anaite

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente ubicación
於 2024 年 3 月住了 5 晚
Bernadett G. 於 2024年3月27日回覆
Dear Anaite,Thank you for your feedback. It was really special for us to read, how much you were satisfied with the location.We always try to do our best and we appreciate, if we can make our guest's stay memorable.We look forward to welcoming you back soon.Best regards,Bernadett G.Danubius Hotel Astoria

10/10 有夠讚

Suzan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚

6/10 一般般

Michele

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Norbert

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good location in the heart of Budapest. Most attractions in walking distance. Subway station just by the hotel (same name like the hotel “Astoria”) The room furniture a bit simply, but the lobby and the restaurant and all common areas are beautiful.
於 2024 年 3 月住了 4 晚
Viktoria N. 於 2024年3月18日回覆
Dear Norbert,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Viktoria N.Danubius Hotel

8/10 不錯哦

KOHEI

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel is located in the center of Budapest so that we can go any places easily, but there were a little noisy sounds of trams or buses during the nights.
於 2024 年 3 月住了 2 晚
Viktoria N. 於 2024年3月14日回覆
Dear Kohei,Thank you very much for your feedback about our hotel after your recent stay.We were pleased to read that you were generally satisfied with the services provided by the hotel.However, we are sorry to hear that you experienced inconvenience in the noise.Being situated in the city center comes with natural disadvantage as well. The traffic can be really high during daytime. Our hotel is surrounded by 3 streets: Múzeum street, Kossuth street and Magyar street. While the first 2 are busy main roads with public transportation - including airport bus - stops, Magyar street is a more quiet side street.We have many rooms overlooking this Magyar street that are more quiet. We encourage our guests to note their preference of silence in advance so that we can try to assign them a more quiet room upon availability.We hope that despite the mentioned difficulties, your stay in our hotel was pleasant overall, and we will have the opportunity to welcome you again as one of our guests in the future.Best regards,Viktória N.Danubius Hotel

10/10 有夠讚

Silvia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nuestra habitacion fue muy grande y limpia.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

GRACIANO

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel muy bien ubicado. Personal amable. El desayunó muy rico. La primer noche, casi a media noche sonó la alarma de fuego y muchos salimos de nuestros cuartos. Fue falsa alarma afortunadamente. Al día siguiente en un voucher se disculparon y otorgaban un light buffet, que solo consistía en una sopa y café. Creo que con la disculpa, hubieran quedado mejor.
於 2024 年 3 月住了 2 晚
Katalin H. reservation agent 於 2024年3月11日回覆
Dear Graciano,Thank you for your feedback. It was really special for us to read that you were satisfied with the good location, friendly staff and buffet breakfast.We are sorry for the inconvenience you had because of the fire alarm system. We hope that in spite of this you had a pleasant stay at us.We look forward to welcoming you back soon.Best regards,Katalin H.Danubius Hotel Astoria

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr gut in Pest gelegenes Hotel mit eleganten Räumlichkeiten (v.a. das Restaurant)
於 2024 年 3 月住了 2 晚
Viktoria N. 於 2024年3月5日回覆
Dear David,Thank you for sharing your feedback about your stay. We are delighted to hear that you liked the charm of our hotel.Our Astoria hotel overall represents the exquisite charm of the turn-of-the-century elegance and although most of the hotel's rooms have the classic styling of the past century.We look forward to welcoming you back soon.Best regards,Viktoria N.Danubius Hotel Astoria

10/10 有夠讚

Echelle

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is situated perfectly for a visit to Budapest. There are numerous transportation options right outside the hotel including the metro line, the city bus line and the hop on/off stop. There are also a lot of food options in the same area.
於 2024 年 2 月住了 5 晚
Gergő 於 2024年2月28日回覆
Dear Echelle,Thank you for your review. We are thrilled to hear you had such a positive experience with us. We are glad, that you were satisfied with the location of the hotel. We hope to see you again soon.Best regards,Gergő K.Danubius Hotel Astoria

8/10 不錯哦

Patrick

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Nice hotel in the center of Budapest. They have a glutenfree breakfast options. Most of the city main tourist atractions are on walking distance. The Bus, airportbus tram and subway are in front of the hotel. In de evening you hear the outside trafic and tram.
於 2024 年 2 月住了 5 晚
Beáta Utasi 於 2024年2月27日回覆
Dear Patrick,Thank you for your review. We are thrilled to hear you had such a positive experience with us.Our hotel is located in the heart of the city where the traffic can be really high during daytime. Our hotel is surrounded by 3 streets: Múzeum street, Kossuth street and Magyar street. While the first 2 are busy main roads with public transportation - including airport bus - stops, Magyar street is a more quiet side street. For a next visit, we recommend you the fully renovated Superior rooms, which are overlooking to this more quiet street.We hope to welcome you back soon. Best regards,Beáta U.Danubius Hotel Astoria

6/10 一般般

William

喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
had bedbugs for 4 days biting computer in house did not get yahoo prostitutes in the lobby at night breakfast is very good
於 2024 年 2 月住了 9 晚
Beáta Utasi 於 2024年3月1日回覆
Dear William,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. Our hotel refrains from all such services.We are sorry if you had a problem with the internet during your stay.Our colleagues checked and did not find any bedbugs in the room.We are glad that you were satisfied with the selection of our breakfast buffet.We truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,Beáta U.Danubius Hotel Astoria

6/10 一般般

Dora

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
Twin beds are quite uncomfortable as they are on wheels! Bathroom not cleaned to the highest standard.
於 2024 年 2 月住了 3 晚
Tímea B. 於 2024年2月22日回覆
Dear Dora,Thank you for your review.We apologize for any inconvenience you experienced regarding the bed in the room. We have rooms with twin and with double beds also. For your future reservation we recommend to make a note on the reservation that you would like to reserve a room with double bed and we will try our best to complete your request.We are also sorry that you have found the cleaning incomplete, we do our best to pay more attention to details as well in the future.We hope you will visit us in the future.Best regards, Tímea B.Danubius Hotel Astoria

8/10 不錯哦

Heather,Fenwick Island

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location! Rooms were on the street side side so could be noisy!
於 2024 年 2 月住了 4 晚
Gergő 於 2024年2月19日回覆
Dear Heather,We are happy we met your expectations.Our hotel is located in the heart of the city where the traffic can be really high during daytime. Our hotel is surrounded by 3 streets: Múzeum street, Kossuth street and Magyar street. While the first 2 are busy main roads with public transportation - including airport bus - stops, Magyar street is a more quiet side street. For a next visit, we recommend you the fully renovated Superior rooms, which are overlooking to this more quiet street. Thank you for your positive comments, we hope you will have a wonderful time with us in the future as well.Best regards,Gergő K.Danubius Hotel Astoria

6/10 一般般

carlos

不喜歡:整潔度、設施服務和住宿環境和硬體
At check in the person at the reception try to fool me around with the room
於 2024 年 2 月住了 2 晚
Gergő 於 2024年2月19日回覆
Dear CarlosThank you very much for your feedback.Please let us apologize here for the fact that we were not able to meet your expectations regarding our receptionists. We kindly ask you to get in contact with us via email or phone and share us the details to help us improving our services. Best regards,Gergő K.Danubius Hotel Astoria

10/10 有夠讚

Natsuhiro

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
清潔で綺麗ホテルでした!
於 2024 年 2 月住了 2 晚
Gergő 於 2024年2月19日回覆
Dear Natsuhiro,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.We are glad, that you highlighted the cleanliness of the hotel. We look forward to welcoming you back soon.Best regards,Gergő K.Danubius Hotel Astoria

10/10 有夠讚

Travis,Collingwood

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location for walking in the inner city of Budapest. Rich history and the decor is time less.
於 2024 年 2 月住了 1 晚
Júlia P. 於 2024年2月13日回覆
Dear Travis,Thank you for taking the time to write a review.Guest satisfaction is of the utmost importance to our team, and we greatly appreciate your compliments on the charm and the decoration of the atmosphere.We hope to welcome you back the next time you visit Hungary.Best regards,Júlia P.Danubius Hotel Astoria

10/10 有夠讚

Jörg

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
於 2024 年 2 月住了 4 晚
Júlia P. 於 2024年2月13日回覆
Dear Jörg,We are happy we met your expectations. Thank you for your positive review, we hope you will have a wonderful time with us in the future as well.Best regards,Júlia P.Danubius Hotel Astoria

10/10 有夠讚

Petrus

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful old building, well situated Breakfast was good value for money
於 2024 年 2 月住了 3 晚
Tímea B. 於 2024年2月12日回覆
Dear Petrus,Thank you for your feedback.It was really special for us to read, how much you were satisfied with our hotel and services. Thank you for highlighting the charming atmosphere of our hotel, as well as our breakfast.We look forward to welcoming you back soon.Best regards,Tímea B.Danubius Hotel Astoria

10/10 有夠讚

Fernando

喜歡:整潔度、員工素質和住宿環境和硬體
Bien
於 2024 年 1 月住了 2 晚
Tímea B. 於 2024年2月9日回覆
Dear Fernando,We highly appreciate your positive feedback. It is our great pleasure to see that you enjoyed your time spent in our hotel.We hope to see you soon again in one of our hotels.Best regards,Tímea B.Danubius Hotel Astoria

10/10 有夠讚

Ramses Guadalupe III

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy buena limpieza y desayuno
於 2024 年 1 月住了 3 晚
Katalin H. reservation agent 於 2024年2月5日回覆
Dear Guest,Thank you for taking the time to write a review.Guest satisfaction is of the utmost importance to our team and we greatly appreciate your compliments on cleaning and breakfast.We hope to welcome you back the next time you visit Hungary.Best regards,Katalin H.Reservation agent

8/10 不錯哦

Jeffrey

於 2024 年 1 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
Nice classical hotel but breakfast was a bit stale
於 2024 年 1 月住了 4 晚
Rita 於 2024年2月1日回覆
Dear Guest,Thank you for your review. We are thrilled to hear you had such a positive experience with us.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,Rita H.Danubius Hotel Astoria

10/10 有夠讚

Georges

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything perfect
於 2024 年 1 月住了 2 晚
Rita 於 2024年1月29日回覆
Dear Georges,We appreciate your feedback. It means a lot to us that you had a wonderful time in our hotel.We hope to see you again soon.Best regards, Rita H.Danubius Hotel Astoria

6/10 一般般

Sisoukdara

家庭旅遊
J’ai été trois nuits on m’a donné la chambre côté de la rue impossible de dormir heureusement on a été fatigué de la journée et le lendemain matin a demandé une autre chambre mais la personne du matin a fait nécessaire il nous a dit vous allez la récupérer dès votre retour du soir il est très gentil mais le soir de notre retour un autre monsieur nous a dit pas possible en nous demandant pourquoi vous voulez changer sans nous regarder ni bonsoir ni sourire on lui a expliqué il ne veut pas savoir c’était le monsieur du lundi soir le 22 j’ai été vraiment déçue La chambre est mal faite le ménage est en plus mais par contre l’hôtel est bien placé pour visiter Budapest c’est dommage pour un hôtel de 4 étoiles
於 2024 年 1 月住了 3 晚
Rita 於 2024年1月29日回覆
Dear Sisoukdara,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. We are sincerely sorry to read that your stay did not meet the standards expected regarding the room. We encourage our guests to note their preference of silence in advance so that we can try to assign them a more quiet room upon availability.We truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,Rita H.Danubius Hotel Astoria

10/10 有夠讚

Ernst

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Es war wieder wunderbar. Wir übernachten schon viele Jahre in diesem alten aber stilvollen Haus.Circus-Festival und Hotel Astoria sind in Budapest ein Muss! Beides in zwei Jahren wieder.
於 2024 年 1 月住了 9 晚
Bernadett G. 於 2024年1月19日回覆
Dear Ernst,Thank you for your feedback! It was really special for us to read, how much you were satisfied with our hotel.We always try to do our best and we appreciate, if we can make our guest's stay memorable.We look forward to welcoming you back soon!Best regards,Bernadett G.Danubius Hotel Astoria

10/10 有夠讚

Silvia

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Tynnetta

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I'd Stay Again!!!
It was amazing, the hotel! I would definitely stay again. The front desk staff was very friendly and knowledgeable. If there were one thing I would suggest to make the hotel offerings better, it would be the restaurant buffet. I was about to pay the equivalent of 15 USD until I went in to take a look; it was primarily meat (like lunch meat), hard boiled eggs, bread and some fruit that looked old. The world is changing and people are caring more about what they eat to preserve their health. Please offer more vegan/vegetarian options. Otherwise, your hotel is excellent!
於 2024 年 1 月住了 2 晚
Beáta Utasi 於 2024年1月18日回覆
Dear Tynnetta,Thank you for your feedback! Thank you very much for your kind words about our colleagues.Thank you for your opinion of the buffet. We try our best to perfect our buffet, we will examine how we could expand the selection and raise its quality in the future.We look forward to welcoming you back soon!Best regards,Beáta U.Danubius Hotel Astoria

10/10 有夠讚

Siri

喜歡:整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Albert

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location for tourism
Great location— we were able to walk or use Budapest’s very user friendly transit system everywhere (definitely take the 100E bus if you are coming from the airport… the hotel is just steps away!). We booked a superior room, which is on the modern side of the hotel. It was clean, had lots of convenient storage, a good shower and an in-room kettle with coffee and tea. Breakfast was good with a wide variety of choices. Highly recommend!
於 2023 年 12 月住了 3 晚
Bernadett G. 於 2024年1月12日回覆
Dear Albert, We highly appreciate your positive feedback. It is our great pleasure to see that you enjoyed your time spent in our hotel. Your recommendation means a lot to us. We hope to see you soon again in one of our hotels.Best regards,Bernadett G.Danubius Hotel Astoria

10/10 有夠讚

Calvin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My flight was super delayed but their staff responded to the app to stay at the front desk after midnight.. called me by my name as I walked in the door and offered a late checkout. Super charming old hotel right next to Astoria station in Pest.
於 2023 年 10 月住了 1 晚
Viktoria N. 於 2024年1月10日回覆
Dear Calvin,We are grateful for the time you took out of your day to write us such detailed, positive feedback.It was really special for us to read, how much you were satisfied with our welcoming staff. We always try to do our best and we happy, if we can make our guest's stay memorable.We hope to see you again soon.Best regards, Viktoria N.Danubius Hotel

10/10 有夠讚

anna

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
lovely old building. good breakfast in lovely surroundings. staff really helpful. beds comfy and quiet at night.
於 2024 年 1 月住了 3 晚
Viktoria N. 於 2024年1月10日回覆
Dear Anna,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Viktoria N.Danubius Hotel

6/10 一般般

Giuseppe

家庭旅遊
喜歡:整潔度和員工素質
Buona struttura, centrale e vicino ai mezzi pubblici. Camera ampia. Necessita di un rinnovamento. Non merita 4 stelle.
於 2023 年 12 月住了 4 晚
Viktoria N. 於 2024年1月10日回覆
Dear Giuseppe,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. We are glad that you were satisfied with our location and the size of the room. The location is one of the biggest attractiveness of Danubius Hotel Astoria, we are glad that you experienced the same.On the other hand we are sincerely sorry to read that your stay did not meet the standards expected regarding the style of the hotel.Our Astoria hotel overall represents the exquisite charm of the turn-of-the-century elegance and although most of the hotel's rooms have the classic styling of the past century, and it also has fully renovated and modernized Superior rooms with stylish furnishings, so that our guests can find the best room type suitable for them.Once again, please accept our sincere apologies for not meeting your expectations.We hope to have another opportunity to provide a better experience for you next time in one of our renovated rooms.Best regards,Viktoria N.Danubius Hotel