蘇梅島 5 星級飯店

「The staffs are very nice, the service is excellent! They are very attentive! Beautiful and peaceful hotel environment is good for my family.」

「I was stunned by the view upon the arrival. The 360 degree ocean view was really great. The customer service was excellent as I was celebrating my wife birthday. They arranged the flower and cake upon my request. And my wife was very pleased by the setting. She also surprised by the Spa department that they make the 'HBD' letters at the treatment room. I would definitely visit them again.」

「環境很棒，舒服又放鬆！房間很讚，床好睡，泳池水很乾淨，景觀超好又不會直曬太陽，服務極佳，所有工作人員都帶著溫暖的微笑。」

「The hygiene of the breakfast buffet is not up to 5 star standards, and the choice are very limited. The beach are so beautiful and generally the facilities are good, yet the kids club closed at 6pm is not convenient to family with kids. Staff at the front desk are very nice, however staffs working in F&B outlets are impolitely or even no greetings to guest, they don’t even look at you when they talk to you. They should have more training.」

「住過不同地方和同類型的度假酒店, 這家給我的感覺是很不錯, 員工友善, 貼心, 可以馬上解決問題! 今次入住的是海邊帶有小按摩池的VILLA. 住宿算得上很不錯! 但由於島上要到外面其他地方走走的話, 唯一是要坐當地的士或者是酒店提供的包車, 價錢也很貴. 一程路也要1,000泰珠, 相等於HK$250, 很貴啊!! 但有些細節位如果可以再改善就更完美了. 就是當我們要坐小快艇離開的時候, 由於有其他客人一起, 大家都會有行李, 上船後並沒有叫大家檢查一次便馬上開船. 當然我相信他們是已經都安排好, 但總會有意外的嗎, 萬一拿錯, 或拿小了怎樣辦? 因為酒店去機場要坐40分鐘的快艇啊!!」

「High privacy, the room is clean and staffs are nice」

「適合情侶及家庭旅遊住宿，房間舒適，早餐選擇多樣且美味！」

「飯店的設施及服務都非常好，服務人員親切耐心，飯店無論泳池或是私人沙灘都整理得非常出色，唯一的小缺點就是飯店內的午晚餐點偏貴以及距離市區太遠，但如果你想要享受幽靜，享受優質服務的旅客則是非常推薦。」

「床設計有問題，容易傷腳」

「great stay with Centara Reserve, all staffs we met are very nice and helpful, they prepared birthday surprise for my son in room and singing bday song at restaurant. Its Wounderful! Lee」

「Beautiful resort loved by our family! Very relaxing but also with lots to do. Staff is friendly, service is good, food is decent although there is only one main restaurant. We loved our time there and will want to come back! 」

「Poor hospitality 」

「The service and environment were both great. A variety of choices offered for Boho breakfast. To my surprise, the hotel also has regular Yoga and Thai Boxing class for us to join. Not to mention, their guest service was also warm.」

「游泳池很普通, 酒店地點不方便偏僻,要職員幫忙call taxi, 而且在往酒店內其他地方call buggy比較麻煩」

「酒店很漂亮，一切都很好，唯一的缺点是我住的房间晚上海浪声音非常大，影响睡眠。」

「Very nice suite and good experience. But the only weakness is the breakfast, not enough choices of food and so so quality. The hotel is located next to the main road, so it is quite noisy during bed time. Pls do bring the ear plugs with you. 」

「A hidden gem. The long-hour travel was totally worth. Staff are extremely friendly, great room, wonderful spa, fulfilling complimentary breakfast, with lots of activities to do at the resort. Wish more speedboat transfer could be arranged per day (only three time slots at the moment)」

「不太想給負評，但很希望其他旅客能有真實的經驗參考(我自己也很依賴旅客的經驗分享) 我們共訂4間海景villa，心得是W是網美(Youtuber)業配拱出的高房價。 一間一晚近兩萬台幣的海景房，一間沒冷氣，一間浴缸水是黃的，一間淋浴間熱水不熱(水溫32度)，還好有一間終於沒事。 前一天還特別去提醒的生日設置，下午3點過後，人都辦完手續才開始布置房間，以至於需在大廳等候。(這怎麼會有驚喜的感覺?) 飯店太舊，館內接送車 buggy若不抱怨會莫名需要等候超過30分鐘。總之，這個飯店我認為太不值這個房價。(業配太過了) 飯店離市區遠，附近沒有雙條車，進出都需要叫包車，費用大約1000泰銖(單程)，提供參考。」

「Wonderful Hotel, wonderful staff, wonderful stay!!!」

「一切都很棒! 唯一的缺點是房間有小螞蟻，躺在床上被螞蟻咬!」