蘇梅島 5 星級飯店

「Poor hospitality 」

「The service and environment were both great. A variety of choices offered for Boho breakfast. To my surprise, the hotel also has regular Yoga and Thai Boxing class for us to join. Not to mention, their guest service was also warm.」

「游泳池很普通, 酒店地點不方便偏僻,要職員幫忙call taxi, 而且在往酒店內其他地方call buggy比較麻煩」

「The private beach and service is absolute amazing, and spa is the best on island with no debt. It was a wonderful holiday for us.」

「去了蘇梅島已經有五次，今次住的酒店是最好的，早餐豐富，酒店員工有禮貌，服務好，剛好酒店隔壁的夜店有party，我們全部人玩得盡興，另外推薦酒店的spa ，價錢不貴，服務到位，酒店附近有不少食店，價錢平宜，特別推介一間在familymart門口的泰式河粉，味道不錯，唯一的缺點，是蘇梅島要面對的，就是水母的問題，我到沙灘裏游泳的時候，有點比針刺的感覺，希望當局能解決這個問題，不要浪費這樣美麗島嶼，之後會有第六次、或更多次到蘇梅島旅遊。」

「The staffs are very nice, the service is excellent! They are very attentive! Beautiful and peaceful hotel environment is good for my family.」

「酒店很漂亮，一切都很好，唯一的缺点是我住的房间晚上海浪声音非常大，影响睡眠。」

「Very nice suite and good experience. But the only weakness is the breakfast, not enough choices of food and so so quality. The hotel is located next to the main road, so it is quite noisy during bed time. Pls do bring the ear plugs with you. 」

「適合情侶及家庭旅遊住宿，房間舒適，早餐選擇多樣且美味！」

「飯店的設施及服務都非常好，服務人員親切耐心，飯店無論泳池或是私人沙灘都整理得非常出色，唯一的小缺點就是飯店內的午晚餐點偏貴以及距離市區太遠，但如果你想要享受幽靜，享受優質服務的旅客則是非常推薦。」

「The hotel staff are very friendly and actively meet the needs of guests. The restaurant meals are delicious and reasonably priced. It is a very satisfying accommodation experience.」

「I was stunned by the view upon the arrival. The 360 degree ocean view was really great. The customer service was excellent as I was celebrating my wife birthday. They arranged the flower and cake upon my request. And my wife was very pleased by the setting. She also surprised by the Spa department that they make the 'HBD' letters at the treatment room. I would definitely visit them again.」

「床設計有問題，容易傷腳」

「環境很棒，舒服又放鬆！房間很讚，床好睡，泳池水很乾淨，景觀超好又不會直曬太陽，服務極佳，所有工作人員都帶著溫暖的微笑。」

「great stay with Centara Reserve, all staffs we met are very nice and helpful, they prepared birthday surprise for my son in room and singing bday song at restaurant. Its Wounderful! Lee」

「Breakfast was good with a variety of choices. The rooms were clean and the pool has a reasonable size. Staff were polite and attentive to our needs. We had an amazing stay until the last day of our trip. We triple confirmed late check-out (15.30) with staff from the reception. However, all our luggage and valuables were being removed from our room without our consent after the normal check-out time while we were out having lunch. We didn't even finish packing. The worst is our luggage wasn't...

「酒店房間比預其中有點小，但酒店員工親切，服務周到，近沙灘，早餐雖然款式不多，但都不錯，泳池不算大，泳池內沒有兒童遊樂設施，兒童會所簡潔，酒店房間清潔不夠全面，有點馬虎，還沒有補給房間物品，需改善，整體都不錯。」

「不太想給負評，但很希望其他旅客能有真實的經驗參考(我自己也很依賴旅客的經驗分享) 我們共訂4間海景villa，心得是W是網美(Youtuber)業配拱出的高房價。 一間一晚近兩萬台幣的海景房，一間沒冷氣，一間浴缸水是黃的，一間淋浴間熱水不熱(水溫32度)，還好有一間終於沒事。 前一天還特別去提醒的生日設置，下午3點過後，人都辦完手續才開始布置房間，以至於需在大廳等候。(這怎麼會有驚喜的感覺?) 飯店太舊，館內接送車 buggy若不抱怨會莫名需要等候超過30分鐘。總之，這個飯店我認為太不值這個房價。(業配太過了) 飯店離市區遠，附近沒有雙條車，進出都需要叫包車，費用大約1000泰銖(單程)，提供參考。」

「整體來說，梅拉蒂度假村是個」

「飯店人員很親切，非常推薦待在這兩晚以上愜意的享受」