Unfortunately, our experience with this tour was disappointing. Our guide seemed disinterested and disengaged throughout the day, which made it difficult to enjoy the sites we were so excited to visit. We began at the Alexandria Library, which I was especially looking forward to as a history lover. However, we were quickly taken to the top for photos and then told to “meet in the front,” with no clear instructions on whether she meant inside or outside. We ended up losing her, which was incredibly frustrating. At the catacombs, we only had a brief walkthrough. Some of my family noticed other tour groups exploring additional areas, and after tagging along briefly, we realized we missed out on some amazing parts of the site. Whenever we asked questions, our guide gave very short, sometimes vague responses and didn’t appear particularly knowledgeable or enthusiastic. The only moment she seemed more engaged was after we tipped her—she then assisted us in finding a local dessert we were looking for. In contrast to other guides we had in Egypt, neither she nor our driver made any effort to shield us from aggressive hagglers. In fact, our driver moved aside to let one enter our van, even opening the front passenger door where my husband was seated so the seller could try to pitch her products. Overall, much of the tour felt like a series of photo stops, with minimal context or historical information. At one of the ruins, she walked us only to the entrance; if we hadn’t taken the initiative to explore on our own, we would have missed a lot. It also felt like she was rushing through the day, repeatedly citing the early closing times due to Ramadan, even though we noticed there was still plenty of time. This experience fell far short of our expectations, especially compared to the other wonderful guides we had elsewhere in Egypt. We left feeling disappointed and like we missed out on what could have been a rich, memorable day.

It was hard to find a tour to Alexandria so I went with this company. 1 the driver picked us up on time was very nice but didn t speak any English so we went almost three hours with no info of anything we pass by on the way. 2 we got to Alexandria and the tour guide was late for 10 min. She was nice but speak limited English so it was hard to understand her. She came inside with us with the touristic sites explained 5-10 minutes and left to the exit to wait for us there. I had to look up in the internet for the history of the places. 3 Alexandria library is new the old one was destroyed The lighthouse it’s gone too. They have a citadel now in there. 4 lunch was not included so she asked us for cash to pay for lunch. She said we have to pay in cash for lunch no credit card. But the restaurant did accept credit cards when we went. 4 if you really really want to visit this is an okay tour Iguess to get there. Just don’t expect to learn much of Alexandria. The tour guide never stayed with us for more than 10 min. Everything was rushed

This was a great experience! Our driver was waiting for us 10 minutes before the start time outside the hotel. His English was limited but communication went great using Google translate, no problem there. Really friendly and an excellent driver. The tour operator was also on top of things and very reachable via WhatsApp. Most important tip: use the official website of Egypt monuments to book tickets for the citadel. We arrived and saw a huge line waiting for tickets. We opened the website on our phone, booked the tickets right there, paid online and walked inside within a couple of minutes! People waiting in line did not seem happy to see us get in so fast 😝 We had a problem at the start, as the tourist police outside of our hotel refused to let us go. I don't know if the tour company had not arranged our trip with the tourist police (I think this is mandatory for tourists in Egypt), or if the police guy wanted a bribe (not uncommon here). Anyway, the receptionist of the hotel helped sort it out and explained to us what was happening. We left 30 minutes later than planned but that is ok, we made up the time in Alexandria. We did not book a guide or tickets in advance. The guide would have been useful at the catacombs and the amphitheater, we ended up following some other tours at the site and overheard very interesting facts, so in retrospect I recommend getting a guide. At the citadel, the guards or the cleaning personnel may start showing things to you. That is very common in every temple we visited in Egypt, of course they expect a tip at the end. In other sites we said no but here it was actually useful, because we didn't want to waste time getting lost or googling things around the building (it's a maze), so having the guard giving us a small tour was nice, for 50 EGP! Also he had a gun and I was a bit afraid to say no! 😂 I loved that we could customize the tour! There were some things I wanted to see in Alexandria that are not highlights, but are important sites for Greek people (which my partner is), and the driver was very willing to add them to the schedule.

This was an amazing experience! Our driver to Alexanderia it was very respectful and caring. Our Tour guide educated us on the uniqueness of the burial site in Catacomb, to the library, and ancient theater, she made us feel like it was a relative visiting. To see the amazing blend of Roman, Egyptian and Greek culture. I would recommend them anytime as your tour guide for Alexandria.

We really were looking forward to this tour however it was very dissapointing and honestly, it wasn't worth it! Here are some of the reasons we rate it so low -The tour operator didn't reach out the day before with info, we had to reach out on both Viator/WhatsApp to make sure it's still happening. - The driver did not speak english (he was very nice, but I wish we had some information about the city and things like that) and he was sitting very leaning behind, not leaving space for us in the back. - The tour overall was way shorter than promised. It's listed as a full day tour, but we reached Alexandria by ~9:30-10am and we were done visiting everything around 1pm max, went for some vegetarian lunch and then back to the hotel at 3, and not 18h like the listing says. - The guide was nice, but she didn't do anything extra at all. Didnt' want to visit the whole catacombs and a lot of "there's nothing to see there". They were speaking to each other in the car and gave 0 information about the city, history, etc. Overall I wish the guides cared more about this tour to really give us the history and info on the city, and maybe spend time visiting other things maybe in route towards Alexandria or around to trully make it a full day tour.

Clear communication and met at 7am as agreed. Safely driven by Islam to/from Alexandria with a mid journey comfort breaks. We visited all the key sites. The library was closed (Friday prayers) but agreed to see Saint Mark's Coptic Orthodox Cathedral instead. The driver has limited English, he shared his WiFi and we used Google translate. Islam, you are a gentlemen. Thank you.

The driver was good and the car was comfortable. He was on time and respectful. The guide we met with in Alexandria was nice and knowledgeable. But she explained the history of the sites we were visiting quite briefly. The tour indicated we would spend one hour in each location on the itinerary. But that was not the case. The guide explained stuff for 10-15 min, then left us alone to explore for another 20 min and that was it. The mosque was under heavy construction, and this was not indicated when booking the tour. We drove to it, saw it for 5 min from the parking lot, and then we left. We liked the catacombs and the library. The amphitheater was a disappointment for us. I would recommend people not to pay for entrance tickets because being inside does not add anything to your understanding of the site. You can see the amphitheater from the side of the road. And there is nothing else to see besides it.

Driver parked half a mile from our 6am pick up only when I messaged the local company did they send a picture of a random hotel he was at so we walked the half mile in the freezing cold to get to him. He had clearly broken wind just before we got in the smell was awful ! Tjis set off a chain of events that resulted in us spending 5 hrs going nowhere the fog descended at 645 and the road was closed we were right at the front so would have gotten through had we been on time. At 11 the driver said we would need to turn back once the traffic got moving as we were still 2 hrs away from Alexandria we finally got back at 12 and applied for a refund £50 however the local company refused and liartor ! Said it was nothing to do with them the local (also lying cheating ) company’s decision was final so 5 hrs sat in a fart strewn vehicle with a non English speaking local surrounded by hundreds of shouting smoking men staring at us ! Bargain !