「My three-night stay at The Monarch Hotel was disappointing, chaotic, and inconvenient. The breakfast was average, with a limited selection that could be improved.
However, my worst experience occurred during checkout. To my disbelief, hotel staff attempted to charge me for two allegedly missing face towels! I firmly explained that I had not taken any towels and even offered to let them inspect my personal belongings to prove it.
What made this particularly frustrating was that housekeeping had...
「well...as the quality of all the aspects of the hotel, the price is way too expensive.
The hotel is super old. it was clean in the public area but the room didn't smell good, smell like humidity and old. the all facilities are way too old.
I dont wanna use the tub at all! the shower water temperature was not steady.
The bed was really hard and uneven, seems something broken underneath.
there were many facilities in the hotel campus but they were all very old and not maintained or renovated...