East Midlands Ski Vacations

Very comfortable room, pleasant staff. Food slightly disappointing

Breakfast was delicious. So many options. The staff at the hotel were kind and friendly and made you feel welcomed. A special thank you to Marius and Jawwad for their help and kindness. The hotel was in a perfect location close to many tourist sites.

Staff members are very helpful and courteous.

The hotel itself is pretty but could use some upgrades like having free adaptors and staff resolving issues quicker

The room was ridiculously small. There was absolutely no space on two sides of the bed. One person had to climb all the way over to the other side to get in bed first or they would have to climb over the person who was already in bed.

The accommodations were very nice. I stayed in “cozy” room 108. There was room cleaning everyday and fresh towels. The staff was outstanding! Always going the extra mile to assist. The on site restaurant was good. The location was perfect: a short walk to the South Kensington tube station, many museums and if the weathers cooperates to Harrod’s as well. The only negative was the WiFi which kept dropping I would definitely stay here again!