肯尼特與艾文運河步道浪漫假期

Be aware, this is not a hotel, but rather a house located in a residential area with only three rooms. There is no breakfast, no swimming pool, and it is definitely not the so-called four-star hotel they claimed it to be. The three rooms share a single bathroom, and there are rules against showering and blow-drying your hair past 11 PM and before 7 AM. The rooms are small and dimly lit. Once you fall for their trap, there's no recourse, and the price is very high. I will never return.

This is my third times in a raw to stay in this hotel. The good location, larger area inside the room, well facilitated small kitchen and free-to-access laundry are the primary justifications for me to choose this hotel again this time. Somehow the service qualities dropped significantly during this 7-day stay. We arrived the hotel by 14:20 but the receptionist rejected our request on early check-in. Neither do we can complete check-in process first and to leave our luggage there, to collect the room key when the room is ready. They insisted we can wait in the lobby till 15:00 or to pay extra money for upgrade. We then decided to wait till 15:00. But strange to say, before we are leaving, I saw other guests could get their room key even by noon. By the third day morning in our stay, one of the two lifts served for Dao's building is out-of-order. Somehow this lift never been fixed by the time we left. What even worse, the other lift broken also by the six days. And we need to go through the emergency floors down to B1 first then up again to 6th floor. When we check out the day later, we have to asked service staff to carry the three heavy baggage from 6th floor to the ground floor (very sorry for that kind gentleman), we carry the other 4 bags to walk down the stairs. When we return the room key, the receptionist forgot to cancel the pre-authorized deposit and to provide the final expenditures for me to verify. I need to ring them to remind from Heathrow.

在Bob W 倫敦的住宿體驗無與倫比！ 1.即時又親切的客服，加上進房的小禮物讓孩子們開心極了！ 2.住宿位置近公車站和地鐵站，附近也有許多餐廳，生活機能佳 3.雖建築物有歷史無電梯，但房內裝潢新穎，廚房設備和洗烘衣機都超棒！ 4.臥室溫馨，主臥床和沙發床都很好睡，孩子們說這是最好的沙發床！ 5.餐桌椅區很實用，插座很足夠，也有曬衣架

Not worth to this price