Zhoushan Pet-friendly Vacations

The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again.

The Property is good and Conveniently located.

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

Overall environment and cleanness of the hotel is great. However, service of staff at restaurants have to be improved

We were informed that we could get a shuttle bus every hour, when we get to the airport and we waited more than an hour, but a shuttle bus didn't come. It was cold weather in the winter evening and we had to wait outside with no shelter or seats. In the end we realised that there would be no shuttle bus so we had to take a taxi. When we walked to the reception of the hotel, it wasn't very warm. like you feel warm. There was hot black tea for free. In our room was 16 degrees temperature and we turned on aircondition to heat it. It worked very slow and In the morning we realise that temperature didn't go up further from 21C. The room was large and the bed huge. Breakfast was good with many choices, but the dining area wasn't enough warm to feel pleasant. The price was affordable and hotel was quite attractive, just a bit too cool.

Not confortable bed !! Old !! Far away from downtown !!

Overall environment and cleanness of the hotel is great. However, service of staff at restaurants have to be improved

I spend around ~40% of my time traveling and residing in hotels. This establishment stands out as one of the world's most sophisticated luxury destinations. The service, accommodations, and decor are nothing short of sensational. The concierge, Mike Cai, was exceptional—almost like having a personal assistant in a new city. The staff exudes authenticity and attentiveness, creating an unforgettable experience.

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

Overall environment and cleanness of the hotel is great. However, service of staff at restaurants have to be improved

The hotel has classic version and modern version in multiple buildings. Staffs are very helpful and friendly. Lots good restaurant in a few minutes walking distance and opens until after midnight. The location is very close to main shopping street and restaurants. Our vacation was wonderful!

Had some problems checking in but the staff were super friendly, spoke english and was just reassuring through the stay. Only issue was the smoke smell around the halls for those in dorms but it goes away once in the capsule.

Property said there were three beds in the one room, but there was two beds in one room and then a separate bed in the room next door. The facilities were clean, modern and had great air conditioning. The location is a little out of the old city or shopping district or Bund, but we took a taxi to all very cheaply. There is also public transportation nearby.

The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again.