Suwakyo Promenade Pet-friendly Vacations

The rooms here are extremely well taken care of and the staff are wonderful and friendly. I usually stay here when I visit.

Staff was amazing and accommodated our every need. Amazing folks

When we got there, they actually upgraded us to a suite. And man…it was AMAZING! Spacious, two nice beds and a long sofa, and a flat screen TV. The bathroom had two ports and a giant tub. We had four adults and one child (who is four) and we all just got fit into the suite. The location is close to subway stations, plenty of local restaurants and beautiful walks. When we come back to Ginza, we will be staying here again.

Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel

Wonderful staff. Huge rooms

The hotel decor and staff were what we would expect from a five star hotel. The rooftop bar and restaurant were also exceptional. However, the room and decor was very dated and limited and not at all like a five star and more like a two or three star hotel. The most concerning part was the amount of noise that was created at night from cars driving a nearby streets, I actually could not believe it and it woke us up several times even with earplugs and taking sleeping medication. There should be more done to noise, cancellation, windows, shades, etc.. I know it is an older hotel but the rooms need to be updated anyway and this really is a very critical part of this day - sleep, especially when every other amenity is consistent with a 5 star, but the decor and the noise definitely were not. We also did not receive any coffee on the second morning, and I had to find a housekeeping person to get them.

Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel

Loved the steak restaurant

I enjoyed the stay an excellent staff

When we got there, they actually upgraded us to a suite. And man…it was AMAZING! Spacious, two nice beds and a long sofa, and a flat screen TV. The bathroom had two ports and a giant tub. We had four adults and one child (who is four) and we all just got fit into the suite. The location is close to subway stations, plenty of local restaurants and beautiful walks. When we come back to Ginza, we will be staying here again.

Wonderful staff. Huge rooms

Staff was amazing and accommodated our every need. Amazing folks

Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel

When we got there, they actually upgraded us to a suite. And man…it was AMAZING! Spacious, two nice beds and a long sofa, and a flat screen TV. The bathroom had two ports and a giant tub. We had four adults and one child (who is four) and we all just got fit into the suite. The location is close to subway stations, plenty of local restaurants and beautiful walks. When we come back to Ginza, we will be staying here again.