Barlavento Islands Pet-friendly Vacations

This is a great, quiet hotel which also has an adults only area with pool for those that prefer. Location is wonderful, on the beach and has three places to eat, including a restaurant on their own private beach. We highly recommend the upstairs bar/restaurant - La Tortue which you do have to make a reservation but they are very accommodating. Excellent staff in this bar, very very professional and friendly. Special mentions to Agnelo, Abdou and Marco who are brilliant! The food was lovely too. These are the staff members that make you feel most welcome. On that note, there was a couple of things that let it down. Morabeza is supposed to mean 'hospitality' and 'welcoming' but the receptionist - the front of house, the first person you see when you arrive after a long flight is completely belligerent. We pre-arranged a transfer with the hotel which was confirmed by email by Zita (not the woman we dealt with) but they didn't turn up. A kind stranger called the hotel and they said to get a taxi and they would refund us, but they didn't. No gesture of good will, no apology from the lady at reception and not even a smile. In our opinion, she really let her colleagues down with her hostility and ignorance. The cleaning staff, the grounds people, security and waiting staff were all good, a little reserved at times but all made a good effort. Overall, a great option with lots to offer. Clean and good choice of foodMade even better by the local dogs who join you on the beach!