Nago Pet-friendly Vacations

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Everything was great.

I loved the effort that was put into making this villa comfortable. Overall, was an amazing experience. It was a luxurious getaway.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

It’s one of the best hotels. It’s close to the airport, the lounge food is absolutely delicious, and the restaurant is very refined and tasty as well. We were extremely comfortable and truly enjoyed our stay.

Everything was great.

Incredible hotel - five stars

Very clean and staff were amazing!

Clean room, nice view, and good location

The room size and amenities were excellent. The bathtub was large and the shower was very good.

It’s one of the best hotels. It’s close to the airport, the lounge food is absolutely delicious, and the restaurant is very refined and tasty as well. We were extremely comfortable and truly enjoyed our stay.

Clean room, great bed, downstairs restaurant and bar. Very quite.

Only one pillow on each bed. Had to go to front desk and pay additional yen for one more pillowcase and pillow. Desk clerk kept asking “why” I needed extra pillow.

Everything was great.