Macau SAR Pet-friendly Vacations

It was great location , Staff are very approachable and helpful.

Clean room and plenty places to eat

Great hotel but out of the way for convenience. That's the only drawback. Besides that the restaurant and all the staff at the hotel are awesome.

Property is well appointed with excellent location and good facilities, however, below average customer service with mistakes made at check-in and check-out spoilt the overall experience. Hotel caters almost exclusively to Chinese tourists, which is expected, but worth noting that English speaking skills of staff are limited and the food options are also very limited towards local tastes.

We didn’t like the fact that the bar closed at 7.00 pm, too early if you’ve been out for the day. Lovely room and facilities. Very attentive staff, in particular Patrick, who was extremely helpful.

Clean room and plenty places to eat

Service was at the top. Best hotel so far.

A little crowded at check in. You get what you can expected from Grand Hyatt.

Clean room and plenty places to eat

Service was at the top. Best hotel so far.

Property is well appointed with excellent location and good facilities, however, below average customer service with mistakes made at check-in and check-out spoilt the overall experience. Hotel caters almost exclusively to Chinese tourists, which is expected, but worth noting that English speaking skills of staff are limited and the food options are also very limited towards local tastes.

Clean room and plenty places to eat

Hotel is accessible and room is spacious. Service is good as the hotel react fast to complaint of smoke smell. Recommended

We didn’t like the fact that the bar closed at 7.00 pm, too early if you’ve been out for the day. Lovely room and facilities. Very attentive staff, in particular Patrick, who was extremely helpful.