Orono Island Luxury Vacations

This was a good hotel in an excellent location. The staff were very friendly and helpful, the property was well maintained and like all Japanese hotels super clean. Our room was lovely and had a great view. I would have given 5 stars but there was literally nowhere to store your clothes. No shelves or drawers so we used the sofa and windowsill.

House kéeping supervisor is very details, she check another round after the housekeeping completed the work.

Room is clean, staff is helpful. Perfect!

Very convenient location, one subway line to the Airport, Hakata Station and walking distance to Tenjin area. If you need to work during your stay, they have a confortable lounge where you can set up your laptop. The rooms are modern in design. They have many mulyi-lingual staff, very helpful. The bar serves free beer for happy hour too.

Our second time staying here. Is about 10mins stroll from Hakata station. There are a few convenient shops along the way. The place is quiet. We arrived early as our flight touches down in the morning. We were happily greeted by Miss Soyoka. She welcomed us warmly and hearing that we are check-in, she asked for our passport to check on our reservation. We understand we were early as check-in time is 3pm. Nonetheless, Miss Soyoka proactively help us in all ways she could to make us settled in. We placed our luggage at the luggage holding area and left the hotel, returning later to complete our check-in. On the second day, I met Miss Soyoka and have a little chat with her. Also expressing my Thankfulness for her service. I found out she is new. However, her service felt so right and experience! The lady that helped us eventually did not present the same level of thoughtfulness and sensitivity. The hotel is good, otherwise, we would not have returned. Thank you Miss Soyoka.

Everything about the hotel is great. Ocean directly across the street. Close to 7-11 and Family Mart. Staff were friendly and efficient. English was good. Would definitely stay here again!