Ko Ngai Luxury Vacations

Had to wait an hour for our room to be ready, staff are overly friendly, lamp in room wasn’t working so had techs in the first hour we had checked in then again Amazon prime wouldn’t work and the techs were in our room hours and couldn’t fix it. Pools are not heated so couldn’t even swim in them and blocked from any sun. Also wouldn’t allow us to pay for a later checkout as our flight home is 9pm we wanted to checkout 4pm and couldn’t so spent hours waiting around outside before our transfer

The room was perfect in all ways. Staff was helpful, very nice and welcoming throughout the property.

Very welcoming on arrival with easy check in and out. Staff were always very friendly and happy to help with any questions or advice. Facilities were great and well maintained. Hotel clearly has a focus on being eco friendly. Shuttle to the beach meant the resort was away from the noise of Ao Nang Beach but easy to get to.

All was very good and staff super nice

Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.

All was very good and staff super nice

The room was perfect in all ways. Staff was helpful, very nice and welcoming throughout the property.

Very welcoming on arrival with easy check in and out. Staff were always very friendly and happy to help with any questions or advice. Facilities were great and well maintained. Hotel clearly has a focus on being eco friendly. Shuttle to the beach meant the resort was away from the noise of Ao Nang Beach but easy to get to.