Henza Luxury Vacations

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Super nice condo with beautiful views. Amazing bathroom and outdoor jacuzzi.

The view was excellent I wish the Netflix would work though.

Clean room, nice view, and good location

Great views! The hotels and rooms are ready for a refresh! We also gad to pay additional fees to the hotel for our free kid. Would rather stay at the sister hotel at the beach, which was simpler and newer. Also

Everything was great.

Incredible hotel - five stars

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Super nice condo with beautiful views. Amazing bathroom and outdoor jacuzzi.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

No bath, an amazing shower that made up for it. Really clean and pretty spacious room. Only gripe would be the reception is kinda slow. Late checkout is 2000yen an hour, which more expensive than usual. Other than that couldn't have been better.

The place is really nice and relaxing

The room size and amenities were excellent. The bathtub was large and the shower was very good.