Gapa Island Luxury Vacations

Nice and relatively clean hotel close to Jeju airport I moved here because of an early flight and I'm glad I did I only stayed 1 night so didn't make use of the facilities however the room is spacious with all amenities provided as expected, the lobby area is nice and they provide luggage storage

I did stay or 2 days and had a great time. The pool was heated for sure, but I didn't get a chance to use it, however we did use the indoor Jacuzzi and was happy. They have a great tour right from the hotel which circles near the ocean and was very pretty. Breakfast was decent, would have preferred tags for food to clearly define it's contents, else I had to ask which one was vegan and non-vegan. The staff was helpful though in every which way. The front desk including Sally and the two other gentleman were always with a smile trying to give you feedback on how to plan your stay. Overall fantastic stay and close enough for most of tourist sports too

Ocean view is excellent

The perfect place to stay on Jeju. Feels secluded, but is close to many restaurants, cafes and other amenities. The waveless bakery cafe attached to the hotel makes top level pastries and coffee. Too many good things to list, I liked this hotel far more than 5 star hotels I stayed in on Jeju.

Surrounded by woods and trails but isolated from town

Great spacious family room clean. Excellent hotel.

The Shilla Jeju is a truly excellent hotel, but what impressed me most wasn’t the design or the facilities it was the staff. Every single team member was outstanding. Polite, attentive, and genuinely warm in a way that went well beyond what I’d expect. I travel often to Europe and the US and have stayed at many hotels along the way, but honestly the service here was better than anything I’ve experienced at hotels in either region. The management really should look after these people they absolutely deserve a raise. Hotels like this are only as good as the team running them, and Shilla Jeju has clearly got something special. Would happily return.

Great stay overall, but Veronica at the front desk truly made the experience exceptional. She gave me a very warm and pleasant welcome, helped upgrade my room, and provided high-quality customer service throughout my stay. Professional, kind, and very helpful. Thank you, Veronica!