Wakasu Luxury Vacations

The room was clean but be aware the cleaning service was every 3 days.

Fantastic brand new hotel. Super modern, we had a traditional Japanese room and it was immaculate. We stayed in multiple hotels during our Japan trip and we only had 1 night at Tabi for our last night in the country. It was the best hotel we stayed in. Great location close to Ueno station and Kensei-Ueno station. 7-11 is a 2 min walk. Not sure about hotel amenities as we're there only 1 night. Our room had a view of Tokyo Tower which was a bonus. Would 100% stay here again.

The hotel was easy to find and very close to the train station and convenient stores. The deluxe Japanese room is spacious even for 4-6 adults, clean and modern, same for the furniture fixtures; shower and toilet rooms were just as spacious and clean. Amenities are more than we needed; laundry machine had easy instructions. Front desk staff was INCREDIBLY helpful and so polite. The deck was a bonus, although the train tracks were right across the street, the view is still just as wonderful. Really enjoyed this property and would return again. Highly recommend to stay here.

Loved the lounge with the complimentary beverages and snacks. Also had a nice view of the Skytree.

Front desk staff was lack luster. We were about an hour early for the 3pm check in and they were text book about the 3pm rule. We mentioned that on occasion, if the room was ready, we were allowed to check in. Another staff chimed in about signing up for a basic member application using a QR code for early check in. Good grief, we’ve been traveling, tired and that’s the least thing I felt like doing. After waiting and watching the staff figure things out, like magic, they allowed us to check in. In the past, the front desk staff were very kind and sincere but recently attitudes have changed. Although other staff greeting guests and staff in the Hanamiyabi lounge are very gracious.

Easily one of the nicest hotels I have stayed at, and I have stayed at luxury hotels across the world. Staff was was very kind, the property and gardens were stunning & polished, and the accessibility to the bus station and train station was great. If you are looking to travel to Tokyo I highly recommend staying at Hotel Chinzanso if you want to be pampered.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

beautiful hotel in a quiet university neighborhood. walkable to the train station & many great restaurants and shops (along with the hotel’s) in the area. superb staff, wonderful breakfast buffet, and the additional amenities of a relaxation room (massage chairs with serene nature videos playing on the wall.) The zen garden is a must go to, daily if possible!)

Easily one of the nicest hotels I have stayed at, and I have stayed at luxury hotels across the world. Staff was was very kind, the property and gardens were stunning & polished, and the accessibility to the bus station and train station was great. If you are looking to travel to Tokyo I highly recommend staying at Hotel Chinzanso if you want to be pampered.

The Club Lounge was excellent!

Very clean, great location. Only feedback is could use more pillows.

It was spacious and very close to the train stations.