South West Division Kid friendly Vacations

Generally excellent stay - very spacious and has everything you want in an aparthotel (washing machine, kitchen). One thing we noticed about the staff that came to clean - she cleaned the bathroom and took the trash, and then without washing her hands, put new towels out! We asked her for new ones (she still didn't wash her hands) and then declined cleaning for the rest of the time we were there.

I have stayed in one of the suite, it was pleasant and quiet. Suite facing the geenery, walkable to dining area

I loved staying there. Super clean. Convenient. Great area with plenty of options for shopping and dining. Helpful courteous staff. Was excellent

Quiet and relaxing if you wanted and good attractions in the area for families and Kids.

I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.

I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.

I loved staying there. Super clean. Convenient. Great area with plenty of options for shopping and dining. Helpful courteous staff. Was excellent

Quiet and relaxing if you wanted and good attractions in the area for families and Kids.

I have stayed in one of the suite, it was pleasant and quiet. Suite facing the geenery, walkable to dining area

I loved staying there. Super clean. Convenient. Great area with plenty of options for shopping and dining. Helpful courteous staff. Was excellent

Quiet and relaxing if you wanted and good attractions in the area for families and Kids.