Neerijnen Kid friendly Vacations

So hard to get to this hotel

Horrendous customer service. As United States Citizens, they did not give us the two twin bed room that we booked for and instead said the “machine decides, we can do nothing” and the machine assigned us a king room (I.e. two attached twin bed frames with a single king mattress). We told them to get us to get us two twin mattresses, and they said no. Trash customer service. Breakfast top of the top (specialty salmon and nuts in addition to an excellent breakfast buffet), but we cannot recommend booking again due to trash customer service to citizens of US.

Pros: Sleek design. Love the restaurant's food and late hours.Comfortable bed. Charming vibe. Cons: I wish the hotel had a cash option. The fixtures are computer controlled and in some cases unnecessarily difficult to operate. My room was too small for two but would've been fine for one (the bed takes up half the room. The shower is odd.

Staff was very helpful, including helping order an Uber and order food delivered. Always had a smile for us.

Free airport shuttle and great location

Horrendous customer service. As United States Citizens, they did not give us the two twin bed room that we booked for and instead said the “machine decides, we can do nothing” and the machine assigned us a king room (I.e. two attached twin bed frames with a single king mattress). We told them to get us to get us two twin mattresses, and they said no. Trash customer service. Breakfast top of the top (specialty salmon and nuts in addition to an excellent breakfast buffet), but we cannot recommend booking again due to trash customer service to citizens of US.

So hard to get to this hotel

Horrendous customer service. As United States Citizens, they did not give us the two twin bed room that we booked for and instead said the “machine decides, we can do nothing” and the machine assigned us a king room (I.e. two attached twin bed frames with a single king mattress). We told them to get us to get us two twin mattresses, and they said no. Trash customer service. Breakfast top of the top (specialty salmon and nuts in addition to an excellent breakfast buffet), but we cannot recommend booking again due to trash customer service to citizens of US.

Pros: Sleek design. Love the restaurant's food and late hours.Comfortable bed. Charming vibe. Cons: I wish the hotel had a cash option. The fixtures are computer controlled and in some cases unnecessarily difficult to operate. My room was too small for two but would've been fine for one (the bed takes up half the room. The shower is odd.