Intercurrence Island Golf Vacations

Never stayed at the Horseshoe before but will definitely be back!

Clean room! Great amenities! Rude greeter at check-in!

They need to clean the rooms, have some water bottles in the room, they shouldn't charged resort fee, the pool was closed didnt even get a chance to go outside the resort

While the hot tub was frustratingly closed, this is more about Expedia than the hotel. Expedia promised no surprises at checkin - that the room rate they charged included all fees. Yet at check in we were charged over $260 ($100 of which was refundable) in hotel fees. Surprise! Knowing the tricks of Las Vegas hotels, I booked specifically through Expedia because of the promised (no surprises) rate. Not happy with Expedia.

Very nice and clean room.

Luxurious hotel with very spacious rooms.

Clean room nice staff and fun atmosphere.

The hotel was quite stunning with a feeling of luxury, in a great location. Whilst the hotel looked luxurious, the experience itself just lacked a bit of polish to give it 5 stars (systems down at check in, no message to advise the room was ready, no towels left in the room after house keeping, the reception and in house dining phones ringing out several times before answer etc)

We arrived early since our flight was early morning. We were going to check in early, but after finding out the additional charge, decided to just leave our bags with the luggage concierge. We attempted again to check in. After waiting in a rather long line, the desk clerk told us we had to wait an additional 6 minutes since check-in was in 6 minutes. She expected us to go back to the end of the line and wait the 6 minutes. This was extremely frustrating after a very early 5-hour flight. Why couldn’t she simply have checked us in and just have our room keys unlock after a certain check-in time? This was not a good way to introduce us to Harrah’s in Las Vegas. And we had just stayed at the Harrah’s in Biloxi and Atlantic City.

Clean room! Great amenities! Rude greeter at check-in!

They need to clean the rooms, have some water bottles in the room, they shouldn't charged resort fee, the pool was closed didnt even get a chance to go outside the resort