Woodland Golf Vacations

Gorgeous historic hotel with comfortable rooms. Staff are friendly and helpful. The restaurant and bar are terrific. Well located for walking.

Excellent service all around!

Location was good but the pool closed at 8pm. It was 110 degrees and we couldn’t use the pool. We had four people in our room and never had enough towels; 2or 3 depending on the day. Housekeeping left trash sitting on counter and never finished. Alan was wonderful when we dropped our bags off the first day!

Very clean and nice bar staff. The spicy chicken wings there were amazing. Negative’s are expensive valet. Area where the hotel is the ghetto part of downtown. But walkable distance to Starbucks and shopping. And didn’t realize this when I booked. But no pools in this hot heat

Very nice staff and cute hotel .

Concierge was super helpful! The hotel is beautiful! The rooms themselves are not very practical for families traveling with children. The sliding barn door over the toilet and shower and the exposed sink/vanity area make it difficult to get ready quietly without disturbing those sleeping. But again, a beautiful space. My biggest frustration is that the staff would not allow us to eat food we’d brought with us in the outdoor area because it wasn’t purchased from the restaurant/bar. My teenagers just wanted a sandwich and fruit…….I would like to think they could eat it at one of the many empty tables on the deck area (not in the restaurant). I guess not. That’s unfortunate. I don’t think I’ve ever stayed at a hotel where they wouldn’t let you bring your own food to the pool area if you wanted to.

Excellent service all around!

A few highlights about the property and then specifics, Scale from 1-10 (10 best) Location - 11 (ELEVEN) The best location by far. Room - 7.5 Deluxe King (hardly deluxe) -Small-ish and in need of updating, clogged shower (fixed) and not 100% clean. There was a bottle cap on the floor by the bed when we arrived and still there 2 days later. Someone is not cleaning properly. Door Staff - 3 - I opened the door more than acceptable at a Ritz -Carlton Reception - 8.5 - Friendly except for check out time. Did not even acknowledge us while on their computer. Lobby Bar and Restaurant - 4.5 - Lacks service levels and the Cesar salad was not edible. Time for a new F&B Manager, Chef, and new cuisine concept. Bathroom Commode - You better be small and thin. Just overall not a RITZ CARLTON experience.

Gorgeous historic hotel with comfortable rooms. Staff are friendly and helpful. The restaurant and bar are terrific. Well located for walking.

Excellent service all around!

Location was good but the pool closed at 8pm. It was 110 degrees and we couldn’t use the pool. We had four people in our room and never had enough towels; 2or 3 depending on the day. Housekeeping left trash sitting on counter and never finished. Alan was wonderful when we dropped our bags off the first day!