Asia Beach Vacations

A very large complex, all the staff were very friendly and efficient. The room was satisfactory, although a bit tired looking.

We had a wonderful stay in the resort. Beautiful golf course sounds and good choices of restaurants bars .Shuttle service was prompt. Thank you .Hungarian And Australian/Hungarian

Staff were very courteous, and the rooms were spotless. The room with direct pool access was amazing

The resort is located across the beach and has all the amenities one can think of. The staff are friendly barring one or two buggy drivers who are burnt out driving around. Tony from Cafe Studio was brilliant!! They seem under staffed with the breakfast volume and one chef apparently so food takes a while at times to get to the table. Anan at reception was very courteous and I wish I took all the other names but they were all brilliant! The security staff manning the residences were very helpful and the pool staff too. I cannot fault the service in any way. Clearly the HR and training department is doing a good job with getting the right staff. The only glitch is that the hotel is not wheelchair friendly. Many steps to climb and we had to carry the wheelchair up. If your audience is not the disabled, then you have to mention it on booking platforms. My shoulders are in pain carrying the wheelchair up and down steps.

Lack of information on what the facilities were and where they are. Seem to want to get you to spend at every juncture. Invited to use facilities at other hotel without explaining there was a charge. Bill at end confusing

We had a great stay at Grand Mercure hotel. The staff were very helpful and professional. Especially the staff at breakfast and dinner they were very courteous and friendly. The hotel is in a great location as you have everything close by. Patong beach is a 7 minute walk and Central shopping centre is a 15 minute walk. It is a very busy and live area. The only improvement I may suggest with the hotel is cleanliness of rooms. Overall cleanliness was okay however at times there were dust and hair in places. Otherwise a lovely place to stay.

The resort is located across the beach and has all the amenities one can think of. The staff are friendly barring one or two buggy drivers who are burnt out driving around. Tony from Cafe Studio was brilliant!! They seem under staffed with the breakfast volume and one chef apparently so food takes a while at times to get to the table. Anan at reception was very courteous and I wish I took all the other names but they were all brilliant! The security staff manning the residences were very helpful and the pool staff too. I cannot fault the service in any way. Clearly the HR and training department is doing a good job with getting the right staff. The only glitch is that the hotel is not wheelchair friendly. Many steps to climb and we had to carry the wheelchair up. If your audience is not the disabled, then you have to mention it on booking platforms. My shoulders are in pain carrying the wheelchair up and down steps.

Beautiful location. We got supreme sea view - it was gorgeous! The property is spread out along a big hill. They have car pickup service to take you around - walking isn’t really recommended with everything so spread out and hilly. Recommend asking for building 4 which is near breakfast and is near drop off / pick up spot. We stayed 5 nights, which is probably a little long for such an isolated location - 3-4 days is probably fine. Infinity pool and sunsets were phenomenal.

The swim up bar has been closed sinse Covid, they should make that clear. Need more breakfast options like room service other than just buffet. Outside bar closes too early, before 7pm. Pool closes too early at 7.30pm. Drinks too expensive.

Lack of information on what the facilities were and where they are. Seem to want to get you to spend at every juncture. Invited to use facilities at other hotel without explaining there was a charge. Bill at end confusing

A very large complex, all the staff were very friendly and efficient. The room was satisfactory, although a bit tired looking.

We had a wonderful stay in the resort. Beautiful golf course sounds and good choices of restaurants bars .Shuttle service was prompt. Thank you .Hungarian And Australian/Hungarian

Staff were very courteous, and the rooms were spotless. The room with direct pool access was amazing