Ushima All inclusive Vacations

Rooftop pool, awesome breakfast, lovely onsen

An absolute perfect stay from the room itself to the astonishing service standards in the hotel as well as the meals we had in the hotel. It is hard to describe in words how good the experience had been. Would given it a 6 stars if possible.

Resort property is amazing! So clean and spacious. Breath taking views from our room and dining area. The warm pool with the view perfect! Everything you need is on site. So much to do for children.

When we checked in, I handed the information to the front desk as the reservation was under my name, we were told to wait in the lobby and someone would come to us and explain everything such as where the breakfast and the public bath were located at, one of the male front desk returned the passports to my husband instead of me, and he started explaining everything to my husband only and ignored my daughter and I while we were sitting together, I was confused then I realised that because of we are female so he doesn’t talk to us? This is very rude and disrespectful to me and my daughter especially when the reservation is under my name. Other than that everything was great, the sea views from the room and the in room open air onsen was incredible as well as the public bath, we enjoyed our stay. It would have been perfect if my daughter and I were treated respectfully while checking in.

The room is maintained in pretty good condition. Staff is nice, food is good. Love it.

What an awesome staying!

Stylish hotel with generous amenities and friendly staff. Unique artistic design. Very photogenic.

Staff services are courteous & responsive. However the mattresses too soft and tend to shift if one roll over one side of bed

I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu.